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Call Center Representative 131761

PSG Global Solutions Eastern ,KY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Responsibilities:

  • Review schedules of members/nurses and address concerns
  • Practice exceptional customer service and telephone techniques
  • Deliver verbatim scripting and maintain a conversational tone
  • Maintain member confidentiality and follow all HIPAA guidelines
  • Demonstrate the ability to navigate multiple systems in order to schedule nurse practitioner appointments

Requirements:

  • High School or GED
  • 6 months prior call center experience in sales, education, customer service, collections, or similar required

 

PSG Global Solutions

Address

Eastern, KY
USA