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Customer Service Representative

PRIME RESTORATION LLC
Woonsocket, RI
  • Posted: over a month ago
  • $32,500 to $37,500 Yearly
  • Full-Time
  • Benefits: medical, 401k, dental,
Job Description

Position Available:  Customer Service Representative

Prime Restoration and Remediation (located in Woonsocket, RI) is currently seeking motivated people to join our team.  We specialize in 24/7 residential and commercial cleanups including water extraction, drying and dehumidification; fire and smoke damage restoration; mold and mildew mitigation services; and storm response services for losses in Rhode Island, Massachusetts, and Connecticut.

Our goal is one of putting our clients first and foremost.  Our family-oriented values extend to the people we serve.  We accomplish this by communication, efficiency, treating properties as if they were our own and surpassing all expectations.  This is our culture.

CSR’s are key representatives of PRIME Restoration and must always conduct themselves in a professional and courteous manner. 

Primary Duties

  • Listen to and respond to customers’ needs and concerns
  • Provide information about products and services
  • Effectively communicate with customers and vendors via email, telephone, and mail to:
    • Schedule Project Manager site visits
    • Send and receive paperwork
    • Handle complaints and request feedback on job performance
  • Document significant communication in various databases.
     

Position Requirements

  • Effective written and oral communication
  • Microsoft office experience
  • Must be comfortable on the phone.
  • Strong computer skills
  • Well organized
  • Strong attention to detail and great customer service experience required
  • Must be able to multi-task, work both independently and as part of a team
Company Description
We live in a face paced environment and are looking to hire and retain great employees that will be rewarded financially and treated well.

PRIME RESTORATION LLC

Why Work Here?
We continue to grow and acquire companies, come grow with us!

We live in a face paced environment and are looking to hire and retain great employees that will be rewarded financially and treated well.

Address

811 Park East Drive

Woonsocket, RI
USA

Industry

Business

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