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Customer Service Representative

PRIDE Healthcare Rochester, MN
  • Expired: over a month ago. Applications are no longer accepted.

Pride Health has an opportunity for Patient Appointment Schedulers to work in a top-rated facility in Rochester, MN!

40 hours per week; Monday - Friday; Hours are varied shifts 7 am - 6 pm


  • Responsible for scheduling appointments and coordinating creation of patient appointment itineraries in a complex multi-specialty medical practice.
  • Utilizes patient-specific information to accurately determine the nature of the appointment request and independently schedules and confirms patient appointments utilizing scheduling criteria to determine appropriate appointment area/medical acuity.
  • Process and schedule appointment requests for all areas of the institution as they are received from patients.
  • Obtain or verify patient demographics, medical insurance information, and properly advise patients regarding the need for co-payments, referral authorizations and/or pre-service deposits as appropriate.
  • May pre-schedule appropriate tests/consults.
  • Perform related clerical duties such as processing external demand appointment inquiries which may include fax and on-line requests, as well as processing patient appointment letters and related materials.


  • High school diploma or GED required.
  • Minimum two years telephone and/or customer service experience required, such as a call center, administrative, physician's office, appointment scheduler or retail/ service industry.
  • Must be able to input data into a computer while taking calls.

Interested individuals, apply today! Resumes can be sent to

PRIDE Healthcare

Why Work Here?

Our mission is to treat you, our stakeholder, better than anyone in our industry!

Here at PRIDE Health we strive to provide our colleagues with a positively charged work environment; treating them with respect and appreciation. Happy employees work harder and care more; in turn they will go the extra mile for our customers and candidates. Creating and fostering a culture based on performance-oriented teamwork and innovative thinking is what sets us apart from the rest. Our mission is to treat our stakeholders better than anyone in our industry by attracting, equipping and retaining the best individuals who will work as a team achieving our corporate objectives. Stakeholders include clients, employees, temporary workers, vendors, investors and others.


Rochester, MN