Provides clinical leadership, coordination and supervision to multidisciplinary teams and programs. Scope of responsibility extends to mental health, substance use disorder, HIV-AID residential and outpatient service delivery.
Primary Duties and Responsibilities
· Promote agency mission, purpose, and values in relationships with internal and external partners.
· Acts as the clinical authority of assigned programs and establishes clinical systems and standards of care.
· Provides back up LPHA clinical documentation duties in EHR in absence of assigned LPHA.
· Plans, organizes, and directs clinical services of assigned locations.
· Responsible for administrative functioning of assigned locations.
· Works with program managers and agency fiscal department in maintaining program budgets and supplies.
· Ensures program functions smoothly within the larger behavioral health system by building and maintaining relationships with community partners.
· Oversees documentation by clinical staff in collaboration with agency Quality Improvement and performs periodic audits of charts to ensure adherence to licensing and certification standards.
· Establishes and maintains a recovery culture and philosophy within the program.
· Aids in creating clinical and non-clinical program policies and procedures that address clinical quality and risk.
· Completes incident investigations and summaries for Chief Clinical Officer and Human Resources Department review.
· Responsible for supervision and performance evaluations of assigned program management staff.
· Participates in hiring, orientation and annual performance evaluations of program managers and ensures managers are providing supervision and evaluation to subordinates.
· Works with Associate Chief Clinical Officer in ensuring clinical programs are functioning at peak efficacy.
· Maintains active working relationship with agency intake departments to ensure client referrals and bed capacities at MH/SUD programs are maximized. Understands how bed days and units of services function within contracts and how they impact contract compliance.
· Participate in grant, program contract and other funding development.
· Participate in the management of clinically focused federal and other source related grants.
· Provides crisis response and intervention, including rotating on-call and after hours assistance, provide crisis consultation to families, public and legal entities.
· Prepare and submit monthly clinical status report of assigned programs to the Chief Clinical Officer.
· Attend meetings in community as a representative of our mental health and substance use disorder services.
· Additional duties as assigned.
· Licensed in California as an LCSW/LMFT/Psy.D.
· A minimum of three (3) years of experience in community mental healthcare/substance use disorder/HIV-AIDS or integrated healthcare setting. A minimum of two (2) years supervisory and/or management responsibilities.
· Self-motivated and directed, demonstrate strong relationship-building skills, have experience with infrastructure development and hold a high value for diversity.
· Demonstrated effective management and leadership skills with diverse populations. Has supervised management level clinical and non-clinical staff.
· In-depth knowledge of San Francisco community mental health/substance use disorder/HIV-AIDS available community resources.
· Grant writing and management experience.
· Ability to establish collaborative partnerships with supervisees, colleagues, and community organizations.
· Experience developing and managing internship programs for ASW/AMFT/psychologists.
· Strong written and verbal communication skills.
· Knowledge and understanding of trauma-informed and other evidence based therapeutic principles/practices.
· Flexibility, adaptability as well as the ability to focus attention on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
· Effectively manage time and meet required timelines.
· Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.
· Must be able to navigate several flights of stairs many times a day.
· Must be able to lift 20 pounds.
· Must be able to physically respond to clients' needs in the event of a crisis situation.
Must be able to do extensive charting and documentation