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Customer Service Rep / Inside Sales

POWER CONTROL SERVICES INC Broussard, LA
  • Expired: 20 days ago. Applications are no longer accepted.

We are seeking a Customer Service Representative / Inside Sales to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

  • Present and sell company products and services to new and existing customers
  • Prospect and contact potential customers
  • Reach agreed upon sales targets by the deadline
  • Resolve customer inquiries and complaints
  • Set follow-up appointments to keep customers aware of latest developments
  • Create sales material to present to customers
  • Answer phone
  • Update customer accounts
  • Data Entry
  • Some limited shipping and receiving duties of small items
  • Assist marketing in marketing efforts
  • Manage new, existing and impending loss customer activity
  • Process customer requests and orders
  • Welcome/sell services to new customers via phone
  • Sell new and existing services to clients
  • Respond to customer calls/emails immediately and effectively

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Previous experience in a related occupation
  • Advanced computer skills
  • Excellent phone skills
  • Customer Service/Sales Experience

Skills:

  • Multitasking
  • Service Orientation
  • Good listening skills
  • Shows empathy under all circumstances
  • Excellent communication skills
  • Evaluates situations effectively
  • Effective time management
  • Consistent and persistent in selling services
  • Works effectively under pressure

POWER CONTROL SERVICES INC

INDUSTRIAL ELECTRONIC REPAIR with a "Price Right" Guarantee and Serviced like no other!! We believe that all businesses, no matter the industry should have Automation and Production Equipment that runs forever, which maximizes the businesses return on investment and keeps their people employed 100% of the time. We believe this because Manufacturers of Electronic equipment emphasize selling new equipment with reduced quality, versus selling equipment the customer can use forever by repairing. We use a consistent and reliable process to repair and update internal electronic components for some of the most advanced Industrial Electronic and Automation equipment of today and yesterday. We do this by using a Proactive Approach to repairing electronics, in conjunction with the highest reliability electronic components available. Then, we protect the equipment from the external elements while still allowing for additional repairs in the future if required. We’ve repaired equipment for every industry. From your regional Power Companies like Entergy to National Food Processers like Tyson Foods and Coca Cola. We’ve repaired equipment for the Oil and Gas Industry like Parker Drilling, NOV, Transocean, Halliburton and Schlumberger as well as Chemical Producers like DOW. We’ve also strategically partnered with Regional and National Industrial Distributors which has allowed us to impact customers from Conoco Phillips in Anchorage, Alaska to Disney World in Orlando, Florida.

Address

3827 Pinhook Rd Broussard, LA 70518
Broussard, LA
USA