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Call Center Customer Service Representative / Collections

POM Recoveries Inc. Long Island, NY
  • Posted: over a month ago
  • $15 to $22 Hourly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Collections Representative

POM Recoveries, Inc. ®, is a national leader in the Receivables Management Industry.

Headquartered in Farmingdale, New York, POM is the boutique agency/servicer of choice for the Healthcare Industry. POM is proud of our 36 years of exemplary Billing, Collection & Litigation services to the healthcare community.

At POM, we believe our employees are our greatest asset. We are looking for people that want a career, not just a job. You will find unlimited opportunities for growth and advancement here at POM . We strive to provide our employees with all the tools to succeed in our organization. With our Company’s consistent growth, we offer a stable and professional employment environment over the long term.

Our experienced associates conduct complete reviews of each receivable entrusted to them. Associates contact responsible parties as well as third party payers, e.g., insurance carriers, to determine the appropriate opportunity for payment. Associates ensure full re-payment or arrange for acceptable payment plans. They maintain complete compliance with ARM industry regulations, e.g., HIPAA, FDCPA etc.

In return, we expect all employees, at all levels, to strive towards sustaining a best in class work environment at all times which also transcends to our clients and customers. We maintain an open door policy that facilitates and rewards employees who successfully meet their objectives. Our most successful employees are driven, goal oriented and demonstrate a strong commitment to the Company and its objectives.

POM offers a comprehensive benefits package including but not limited to the following:


  • Up to $22.00 per hour, based on experience
  • 2 weeks of full time paid training
  • Medical insurance
  • Dental / Vision insurance
  • 401(k)
  • Disability
  • Vacation pay / Holiday pay / Sick pay
  • Guaranteed base salary with no cap – unlimited income potential
  • Monthly bonus incentive programs
  • Employee referral bonus
  • Direct access to management
  • Career advancement opportunities
  • Team-focused work environment
  • Employee recognition
  • Constant contests and prizes

Training Hours— Monday, Wednesday and Friday 8:00AM to 5:00PM, and Tuesday & Thursday 11:00AM to 8:00PM.

Work Hours: Monday-Friday, 3 Days 8AM-5PM, 2 Days 11AM-8PM, 2 Saturdays per month from 8AM-12PM

Job Requirements:

  • High School Diploma, College preferred
  • Collections Experience
  • PC Experience in a Windows environment
  • Basic keyboarding skills
  • Will Train
  • Healthcare Billing Experience Beneficial

Skills Required:

  • Strong work ethic (Punctual-on time, attendance, dependability, etc.)
  • Must have reliable transportation
  • Ability to work in a fast paced environment and meet quality and productivity goals
  • Good mathematical, calculator and typing skills.

*****Bilingual / Spanish Speaking a Plus *****


POM Recoveries Inc.

Why Work Here?

We offer a competitive base salary, medical benefits, dynamic technology, experienced management team and a stable company.

POM is a long-established accounts receivable management company offering credit, billing, collection, and litigation services with a major focus in the healthcare, financial, and government markets. The company is also focused on the education, telecommunications, and utilities industries through its ability to tailor programs to particular client needs. President and founder James Argutto started POM with his partners in 1983 after having gained 15 years of experience in the credit and collection industry. POM now serves the needs of nearly every type of creditor, from government entities, healthcare providers, and commercial creditors to banks and retail organizations. As POM looks toward the future, we want to continue growing in our target markets. To accomplish this, we will rely on the depth and breadth of knowledge within our existing team, which has a combined 200 years of collection and financial experience. We will continue to build and improve our infrastructure to accommodate technological advances in the receivables management industry. POM gives our clients the advantage of carefully planned and maintained processes paired with a level of customer service unmatched by other firms.


Farmingdale, NY
Long Island, NY


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