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PICS ITech Level II / Level III Systems Engineer

Mount Holly, NJ
  • Expired: November 21, 2022. Applications are no longer accepted.
PICS ITech Level 2 / Level 3 Systems Engineer

Looking to take your career to the next level and work with a great team that really helps companies succeed? We are a thriving, well-respected IT Managed Services Provider and Software Development firm located in the Southern New Jersey Area.

PICS ITech is a leading technology consulting, systems integration, and managed services firm focusing on business systems for small to medium size businesses. For more than 23 years, we have been delivering value added technology consulting and best in class support services needed to oversee the IT initiatives for our clients.

Job Description

We are seeking a Systems Engineer who has experience in scoping, building, and implementing projects for businesses of all sizes. The Systems Engineer is responsible for maintaining internal (ours) and external (our clients) environments by identifying liabilities, maintaining network performance, scoping solutions, deploying project implementations, and creating documentation for network infrastructure that is standardized to create maximum synergy between departments.

Two years from now, you will look back and discover you have taken your skills and success to the next level.

In this position I will...

  • Evaluate system health to ensure performance and availability of infrastructure for our managed services clients.
  • Evaluate and implements network specifications that govern policies, configurations, protocols, access control, and security requirements.
  • Maintain documentation for network infrastructure, system patching and hardware maintenance with IT Glue and ConnectWise Manage.
  • Deliver outstanding IT Support to facilitate the resolution of issues at the server level
  • Deliver outstanding IT Support to facilitate the resolution of issues at the network level
  • Scope and deliver planning, installation, configuration, testing, implementation, and training of network improvements and new technologies based on client need and using documented best practices process.
  • Implement and support disaster recovery and cybersecurity solutions
  • Communicate with clients and staff proactively and as required: updates on issue resolution and progress, outages, implementation expectations, and network outages.

You will work with our team here in Mt. Holly as well as remotely with our client's staff. The successful candidate will offer remote and on-site technical support on many different Windows environment applications in the Philadelphia area.

Requirements are:
  • 3+ years in a Network Administrator, Senior Engineer or Systems Administrator role
  • 3+ years of experience in installation, configuration and administration of operating systems and services on Windows server systems
  • 3+ years of experience rebuilding existing or installing new servers and configuring hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
  • 3+ years of experience designing, building, and maintaining high availability virtualized environments.
  • 3+ years of experience configuring, implementing, troubleshooting and updating network equipment including firewalls and switches.
  • 3+ years of experience configuring, implementing, troubleshooting and updating enterprise storage arrays
  • 1+ years of experience configuring, implementing, troubleshooting, and delivering Microsoft 365 migrations and solutions
  • Experience configuring, implementing, troubleshooting and updating various backup disaster tools like Veeam, ShadowProtect, and Datto preferred
  • Experience using ConnectWise, LabTech (or similar systems) preferred
  • Demonstrated experience in virtualization and consolidation of server technologies, specifically VMware vSphere and ESXi Virtual Infrastructure
  • Expert-level experience/skill supporting Windows Server 2008/2012/2016/2019
  • Ability to work independently and as part of a fast-paced team environment in all phases of systems analysis activities
  • Excellent analytical and problem-solving abilities
  • Outstanding work ethic and strong interpersonal skills
  • Must be a self-starter and be able to work independently or with a team
  • Must follow all company processes and procedures to deliver a cohesive team and client experience

Experience with these technologies is a plus:
  • ConnectWise Manage, ConnectWise Automate (LabTech) or other PSA and RMM tools
  • Firewall and VPN configuration - FortiNet, Cisco, Meraki
  • Remote technologies like Remote Desktop, ScreenConnect, and LogMeIn
  • Routing Switching and Wireless Equipment and Protocols.
  • SAN and NAS storage devices
  • Android and iPhone/iPad
  • Apple OSX
  • Cloud hosting services like Amazon Web Services
  • Website Hosting Platforms WHM/Cpanel

Important abilities
  • Excellent oral and writing skills - this is key. You need to be able to communicate and document your work.
  • Demonstrate the ability to build relationships. This is how we get and keep our clients.
  • Excellent analytical and problem-solving abilities
  • Outstanding work ethic and strong interpersonal skills

Compensation/Benefits include:
  • Annual salary commensurate with skills and experience.
  • 100% medical
  • Success sharing
  • 401K Plan
  • Paid Time Off
  • Company car and fuel card as needed

For immediate consideration, please visit

For immediate consideration, please visit



Mount Holly, NJ