Shop Technician - Printer Setup

Have you ever wanted to be an employee owner? We are looking for an in house Shop Engineer to join our team!

As a Shop Engineer you are tasked with the preparation, customization and repair of various office technology products. In addition, you will be responsible for maintaining a positive experience for both internal and external customers by providing timely and positive feedback. This is an hourly position based on business need.

PRIMARY FUNCTIONS:

• Complete preparation, customization and repair of office technology products.

• Accurate and timely completion of assigned tasks.

• Make sound judgements in a timely fashion in order to keep pace in a fast moving work environment.

• Communicate with Shop Lead Engineer in order to update status on assigned tasks.

• Maintain tool kit, supplies and work area in a manner needed to complete tasks.

• Assist other teams as necessary so that we may meet and exceed all expectations.

• Provide afterhours support as needed based on business need.

BASIC RESPONSIBILITIES:

• Professionally represent the company while being responsive, reliable, client-oriented and technically proficient.

• Communicate and interact with internal and external customers in a courteous and professional manner.

• Maintain proper personal appearance in accordance with the company dress code.

• Maintain product knowledge in order to support all aspects of the office product technology we provide.

• Recognize and escalate issues when additional assistance is required.

• Be self-motivated, flexible and take initiative.

• Remain current on assigned training.

• Work as a team player, always remaining positive and willing to share knowledge.

POSITION QUALIFICATIONS:

• Minimum of a High School diploma or GED
• Experience troubleshooting electronics equipment
• Excellent oral and written communication skills

· Pass IDOT/ODOT Physical

· Clean driving record

· Excellent time management abilities

· Excellent analytical abilities

· Excellent customer service skills

· Able to handle detailed and structured tasks while remaining organized

· Motivated for career succession

· Ability to adapt to unexpected changes