VETERINARY RECEPTIONIST FULL TIME (menlo park)548 GLENWOOD AVEcompensation: Competitive Salary, Medical,Dental, Vision Benefits, Paid Vacationemployment type: full-time MUST HAVE VETERINARY EXPERIENCE*Receptionist:Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance ofmedical records, admitting and discharging patients, filling some prescriptions, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance. Receptionists will assume the responsibility for acquiring the medical and legal information necessary for the performance of their duties.Other duties:1. Make a good first impression on clients, smile, be professional.
Set a positive tone2. Maintain a professional appearance (clothes and attitude)3. Greet clients and pets warmly4.
Be professional, ethical, and friendly at all times, even if clients are being... difficult5. Answer phones, send faxes, get/sort/deliver mail to addressee6.
Make all appointment and then confirm them the day prior via phone7. Remind owners to fast patients prior to surgery8. Contact No-Show appointments to reschedule9.
Make callbacks in a timely fashion to verify response of patients to treatment10. Promote the practice by attending events, word of mouth,business cards11. Escort clients into exam rooms12.
If clients are waiting for an extended period of time, offer refreshments, magazines, or other things to make client more comfortable13. Enter all data into computer for clients as we are a paperless office; scan faxes, paper forms, etc. into computer14.
Serve as initial source of information to clients15. Mail or e-mail, brochures and other information to prospective clients16. Understand vaccinations, basic lab tests, common diseases, and pet behavior17.
Know how to use computer software18. Take payment for services and enter into record19. Perform day end closeout20.
Assist clients as necessary to make their visits easier21. Make list for weekly ordering of prescriptiondiets22. Maintain list of pets needing ultrasound examinations23.
Carry food to cars of clients who are unable to do so24. Setup new client records25. Setup/verify accuracy of invoices26.
Maintain cleanliness of the front of the hospital27. Assist in maintenance of outside of hospitalJob Types: Full-time, Part-timePay: $15.00 - $20.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Paid time off Retirement plan Vision insuranceSchedule: 8 hour shift Day shift WeekendsCOVID-19 considerations:All employees are required to wear masks. Hand washing & sanitizing oftenExperience: office administration: 1 year (Preferred) Veterinary: 1 year (Required) Computer Operation: 1 year (Preferred) 10 Key: 1 year (Preferred) QuickBooks: 1 year (Preferred)Work Location: One locationHours per week: 30-39 20-29Typical start time: 8AMTypical end time: 6PMThis Job Is: Open to applicants who do not have a high school diploma/GED A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diplomaCompany's website: penpethospital.comWork Remotely: No
Peninsula Pet Hospital
Menlo Park, CA