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Cisco UC Engineer w/ Clearance

Arlington, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

PEAKE is a technology integrator focused on bridging the gap between people, technology, and operations. We are looking for a self-motivated individual to join our Team immediately as a Senior Cisco Unified Communications Engineer supporting a government customer in Arlington, VA with Unified Communications and Video conferencing.

Active DoD Security clearance (Secret or higher) required.

Every member of our team has a mission-focused mindset and a “do whatever it takes” mentality. At PEAKE, every person is unique and brings a different set of capabilities to each project, solution or service. We value team work to get the job done.

Essential Duties and Responsibilities:

  • Must be capable of working independently, while at the same time demonstrating a collaborative and collegial work style. Must possess a high degree of accountability, and commitment to meeting customer and management expectations.
  • Understanding of Unified Communications and Video conferencing, including but not limited to: Cisco Unified Communications Manager, Unity Connection, IMP, UCCX, Expressways, Jabber Client, SIP, H.323, and QoS.
  • An understanding of network switching and routing as related to a Unified Communications.
  • Technical background on Integrating Cisco Video endpoints into complex AV environments containing Crestron, Extron, and ClearOne components.
  • Hands-on experience with the following products is required: Cisco Unified Communications Manager, Unity Connection, IMP, UCCX Zoom, and Cisco SX10, SX20, SX80, DX70, DX80 and Jabber Collaboration Endpoints.
  • Monitor effectiveness and efficiency of existing systems; assist with development and implementation strategies for improving the efficiency, reliability and performance of these systems.
  • Ability to analyze network activity and network related issues to discover and prevent systematic errors. Recommend/Implement Unified Communications network monitoring software and design changes/enhancement to improve system availability and overall performance
  • Help establish and maintain System Administration standards and procedures and expectations, as part of the deployment of new infrastructure services, systems and technologies.
  • Manage escalations of Collaboration/Video issues; prioritize and respond to Service Desk tickets as appropriate.
  • Ability to troubleshoot and maintain a geographically dispersed, yet fully redundant Unified Communications network environment.
  • Ability to act as a resource for problem resolution, solving the most difficult and complicated technical problems in the Unified Communications/Video environment.
  • Knowledge and ability to apply quality assurance methodologies to infrastructure operations
  • Demonstrated ability to partner across the organization to ensure the delivery of great customer service to users of the UC and Collaboration services

Minimum Qualifications:

  • Bachelor's Degree in Information Technology field or equivalent experiences a plus
  • CCNA preferred (or similar such as CCNA Collaboration)
  • At least 2 years' experience specifically with Cisco VOIP systems.
  • 1 year experience in Cisco Unified Communications technologies

PEAKE offers great benefits to employees, including :

  • Pleasant work environment
  • Opportunity for advancement within company
  • Medical/dental/vision insurance for eligible, full-time employees
  • Flexible Paid Time Off (PTO), Holidays and retirement planning for eligible, full-time employees

Employees are hired based solely on PEAKE personnel requirements and the qualifications of each individual candidate. We do not tolerate nor condone discrimination due to age, race, color, religion, sex, national origin or disability. We will comply with the spirit and letter of all local, state and federal laws pertaining to employment. Furthermore, we will not discriminate due to age, race, color, religion, sex, national origin or disability when making decisions regarding termination of employees.



Arlington, VA
22202 USA



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