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Customer Service Representative

PDS Tech, Inc Palo Alto, CA
  • Posted: 1 day ago
  • $20 Hourly
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

You must be bilingual in English and Spanish for this position!!

PDS Tech is seeking a Customer Service Representative for a position in Palo Alto, CA.
MUST BE BILINGUAL IN SPANISH
TEMP TO HIRE for the right candidate.
In this role, you will represent our client with their customers, resolving billing issues on their utility accounts via telephone. We need a friendly, outgoing individual who enjoys working with people and resolving problems, who takes pride in providing the best customer service.

Basic Duties for this position:

  • Take inbound calls from and make outbound calls to customers.
  • Balance accounts and collect payments.


Qualifications -

Must have administrative and customer service experience.
Must have cash management experience -balancing/collecting payments.
Excellent communication skills – both written and verbal.
Should have office experience with high customer traffic.
Proficient in Microsoft Office.
Highly detail oriented and great organizational skills.
Strong time management.
The candidate must be bi-lingual. English and Spanish.

The following skills are a PLUS:
SAP experience

Education requirement:
High School Diploma/equivalent.
Associate's degree or some college coursework is preferred.

PDS Tech, Inc

Why Work Here?

PDS staffs some of the largest companies in the country.

One of the oldest and largest staffing companies in the United States, PDS Tech connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements. PDS Tech has staffing partnerships with leading organizations based in the United States and globally. We hire job seekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial. We offer our contractors an ala carte benefits package that far exceeds our competitors, including health, dental, vision, life, disability, 401k, and employee prepaid legal services. We have an active referral bonus program to reward the collaborative efforts of our contractor community. Depending on your location or job category, holidays and longevity bonuses may also be offered. In addition, we have a recognition program to honor workplace accomplishments and celebrate contractor achievements. PDS Tech has recently joined the AKKA Group. AKKA is an international leader listed on the Euronext stock exchange and provides engineering consulting and R&D services for clients in the fields of automotive, aerospace and rail, and including life sciences, telecommunications, energy and defense. For more information about AKKA Technologies, visit https://www.akka-technologies.com/ All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. For more information visit us at www.pdstech.com

Address

Palo Alto CA
Palo Alto, CA
USA

Website

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