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Customer Service Representative

PDS Tech, Inc. Neenah, WI
  • Expired: 28 days ago. Applications are no longer accepted.
As Customer Service Representative you are responsible for quoting and execution of projects while maintaining strong customer relations. You’ll review inspection reports on incoming rolls to determine current state and the work scope that needs to be done. Based on this, you’ll rely on available history and pricing programs to create quotes for all repairs and potential options to present to the customer. Once finalized, you’ll generate shop orders, follow the work through the shop, and follow through with shipping and invoicing arrangements.

You’ll consult and work with our engineering, inspection, product management and manufacturing groups as needed to ensure top quality work and the highest levels of customer satisfaction. Additionally, you’ll have the opportunity to visit customers in a coordinated effort with sales and management to develop additional business opportunities and address any outstanding issues. 
A Bachelor's Degree from a college or university in a related field; or an Associate Degree from a two-year college; or an equivalent combination of education and industry experience. Effective written and oral communication skills in English along with presentation, negotiation and analytical skills.   High level of computer skills required.

PDS Tech, Inc.

Why Work Here?

PDS staffs some of the largest companies in the country.

One of the oldest and largest staffing companies in the United States, PDS Tech connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements. PDS Tech has staffing partnerships with leading organizations based in the United States and globally. We hire job seekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial. We offer our contractors an ala carte benefits package that far exceeds our competitors, including health, dental, vision, life, disability, 401k, and employee prepaid legal services. We have an active referral bonus program to reward the collaborative efforts of our contractor community. Depending on your location or job category, holidays and longevity bonuses may also be offered. In addition, we have a recognition program to honor workplace accomplishments and celebrate contractor achievements. PDS Tech has recently joined the AKKA Group. AKKA is an international leader listed on the Euronext stock exchange and provides engineering consulting and R&D services for clients in the fields of automotive, aerospace and rail, and including life sciences, telecommunications, energy and defense. For more information about AKKA Technologies, visit All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. For more information visit us at


Neenah, WI
54956 USA