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Fitness Center/Child Care Supervisor
PCC Center Redwood City, CA

Fitness Center/Child Care Supervisor

PCC Center
Redwood City, CA
Expired: over a month ago Applications are no longer accepted.
  • $19 to $21 Hourly
  • Part-Time
Job Description
Benefits:
  • Free Gym Membership
  • Training & development

POSITION: Member Care/Child Care Supervisor
DEPARTMENT: Member Care
CLASSIFICATION: M4; Part-Time; Non-Exempt

Peninsula Covenant Church is a dynamic, fast-moving church in Redwood City. Healthy and successful team members are those who are flexible, constantly open and able to change, and take initiative to creatively solve problems. We actively cultivate a culture of collaboration, creativity, and kindness across all PCC teams. Team members need the skills below in order to thrive in the PCC work culture.

MISSION OF PENINSULA COVENANT CHURCH

To empower generations to passionately follow Jesus one person at a time.

MISSION of PENINSULA COMMUNITY CENTER
To use sports and fitness to build communities that Love God and Love others by creating personal, healthy and meaningful connections so that our Peninsula thrives.

PRINCIPAL OBJECTIVE
Under the direct supervision of the Member Care Director, the Child Care Supervisor provides a leadership presence, ownership, modeling, and guidance for the Child Care team.

Qualifications and Requirements
  • Lead: courage and proven ability to lead and influence members, co-workers, and guests
  • Concierge: Exceptional customer service skills; able to interact in a positive and professional way with direct reports, members, and co-workers, exceeding member expectations; upbeat and positive attitude
  • Compassionate and Courageously Kind: Good listener with the ability to empathize and problem solve; treat everyone with respect and kindness in all interactions; demonstrate being courageously kind in all communications (seek understanding, speak truth with respect, sustain boundaries, steer toward a win/win outcome, set free to choose)
  • Collaborator: Personable, friendly, and collaborative team player with high personal ownership over tasks
  • Office Skills: Organized and has the ability to handle multiple tasks; basic computer skills and ability to learn and use internal computer system; fluent in Google Chrome spreadsheets, docs, and calendaring
  • Must be at least 18 years old with a clear Live Scan certification
  • Certifications: Must be CPR/AED and 1st Aid Certified (or willing to get certified within 3 months of starting position) and willing to perform CPR and other 1st Aid as needed; mandated reporter certified; Trustline certified for Child Care

Duties and Responsibilities
  • Lead: team meetings as needed; assist Director in creating clear systems, processes, and procedures; lead by example implementing Member Care systems, processes, and procedures; certify team using see one, do one, teach one process, provide ongoing feedback, evaluations, and mentoring for growth using our Program Development model; assist in ensuring a safe, productive, and enriching work environment; develop, delegate, and supervise (30%)
  • Equip the team to respond to member questions and concerns in a timely and professional manner and escalate to their Supervisor as needed; continue this process if escalated and escalate to the Director as needed (20%)
  • Concierge: locate work activity to maximize meaningful connections with Member Care staff and members; ensure team tidies up all rooms on an hourly basis, helping to maintain a clean and organized Center facility; ensure everyone receives care and attention from arrival to departure; ensure that team is enforcing Center processes and procedures; ensure that team is communicating to Facilities team for needed repairs and supply needs to ensure facilities are always member-ready (20%)
  • Handle all front desk activities including but not limited to: answer phones in a friendly and courteous manner; check in members and guests into system, give prospective members tours; process sales transactions; facilitate needed updates to members accounts; create and maintain current knowledge based videos and process in the shared drive and intranet (20%)
  • Help maintain a safe, clean, and organized Center facility; create project scopes (who, why, what, when, how it will help towards Center-Wide goals) and contribute towards making us better; ensure facilities are always member-ready (5%)
  • Actively participate in organization-wide activities as required (i.e. team meetings, PCC events, etc.) (5%)

Program Development and Implementation

For You - Being, Belonging, Becoming:
  • Strive to be known and valued by name and to be courageously kind.
  • Commit to living out the 3Rs (Reputation, Relationships, Remember), so that they can become the best version of who God created them to be and help reach the Centers mission
  • Attend and actively participate in Bonfires, Campfires, and Firesides.

For Our Team - Engage, Equip, Empower
  • Strive to know and value team members by name and to be courageously kind.
  • Commit to becoming an expert of Center programs by taking personal ownership for continual professional growth, learning and meeting required certifications and training.
  • Develop leaders who develop leaders who develop leaders who are humble, hungry, and hustle
  • Lead, attend and actively participate in the program Bonfires, and Campfires, and Firesides.
  • Fulfill other duties as assigned by the Center Director.

For Our Stakeholders: Care, Connection, Community
  • Strive to know and value stakeholders by name and to be courageously kind.
  • Establish, maintain, and strengthen collaborative working relationships with other PCC ministries, partners, and suppliers
  • Follow all Center policies and procedures.
  • Lead, attend and actively participate in the program Bonfires, and Campfires, and Firesides.
Physical Demands*
  • Continual standing, walking, bending and getting down on the floor during 3.5-5 hour shift - will work indoors and outdoors, constantly moving to maximize connections with members
  • Must be able to occasionally lift up to 50 pounds
  • Assist in maintaining neatness and cleanliness of our facility, to include restacking weights, bending, stooping, pushing, and pulling
  • Assist with putting on and taking off pool cover and lane lines, to include pushing, pulling, cranking a handle, bending, and stooping
  • Willing and able to physically assist people with getting out of the pool, off of equipment, and be willing and able to perform CPR/AED and 1st Aid
Salary & Benefits
  • $19.10-21.49 per hour depending on experience (DOE), responsibilities, # of hours worked, and performance evaluation
  • Leadership training - learn best practices for running a small business and managing employees
  • Complimentary Peninsula Community Center individual membership
Hours
Part-time positions: 10 - 20 hours per week Sunday-Saturday. Hours may vary. Operational hours are subject to change.

Address

PCC Center

Redwood City, CA
94062 USA

Industry

Business

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