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Customer Service Representative - Part-time

PC Development Group Windsor, CT

  • Posted: over a month ago
  • $15 to $17 Hourly
  • Part-Time
Job Description

Our company takes pride in providing exceptional customer service to all of our customers. Our success can be directly attributed to our employees. We are presently recruiting for a Customer Service Representative to join the team. Applicants must be responsible, mature, and extremely organized. This is a part-time position. Schedule would be Wednesdays 9-6PM, Fridays: 9-6 PM and Saturdays: 10-2 PM

Qualifications
- High school diploma
- Accuracy and attention to detail
- Willingness to learn a point of sale system
- Great customer service skills
- Proficiency in Word and Excel
- Professional telephone manner

Responsibilities include but are not limited to:
- Maintain all office supplies and manage supply orders
- Typing up service orders
- Checking in and checking out customers
- Answering phones
- Data Entry
- Filing

- Overall store cleanliness: includes cleaning bathrooms, cleaning windows, dusting, etc.

- Other general clerical and administrative duties as necessary.

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Other duties as requested

Work Remotely:

  • No

Hours per week:

  • Approximately 24 hours

Schedule:

  • Mon - Fri 2 p.m. to 6 p.m.
  • Sat 10 a.m. to 2 p.m.

Communication method(s) used:

  • Email
  • Phone
  • In person

PC Development Group

Address

Windsor, CT
USA

Industry

Business

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