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Associate Director - Family Services (JR 2484)

PATH (People Assisting the Homeless)
Los Angeles, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

JR 2484
Associate Director – Family Services 
Los Angeles, CA 90004
Salary: Starting at $70,000 annually DOE
Full Time
PATH is seeking social services professionals with supervisory experience to join our mission to end homelessness as an Associate Director for our Family Services Interim Housing Programs.

Our Family Services Interim Housing Programs specifically service households who are experiencing or at risk of homelessness. These programs offer temporary housing and on-going assistance tailored to the unique challenges that family units face while working to stabilize in housing. 
Under supervision of the Department Director, the Associate Director leads the Families Interim Housing Programs, providing administrative, clinical and supervisory oversight to a team of staff to ensure successful contract outcomes. In addition to supervisory and management duties, the Associate Director also provides direct client services in accordance with the needs of the programs and in support of direct reports. Responsibilities of the Associate Director include:  

  • Program Management & Oversight
    • Ensuring successful implementation, coordination of services, achievement of performance measures and evaluation of services within the programs in collaboration with the Program Director
    • Ensuring the program is in compliance with contracts, partnership agreements, and all other requirements and expectations
    • Functioning as the primary point of contact for program matters
  • Clinical Oversight
    • Providing support to staff regarding clients, training and oversight of programming
    • Reviewing client documentation completed by staff to ensure accuracy and quality
    • Utilizing knowledge and expertise in providing evidence-based supports to provide guidance and support for program execution and service delivery
  • Staff Support & Development
    • Planning, scheduling and adjusting as necessary on-going workload assignments
    • Conducting weekly meetings with staff to provide regular feedback and support
    • Providing regular and appropriate feedback to staff
  • Program Outreach
    • Educating, networking and representing programs to local agencies, organizations, governments, and communities
  • Reports & Contract Compliance
    • Reviewing and authorizing all program and contract reports prior to submission
    • Reviewing and explaining contract scope and services to staff
    • Performing periodic internal audits
    • Attending all site-monitoring visits
  • Program Development & Evaluation
    • Working alongside the Director of Family Services to ensure system level barriers are reduced and that innovative strategies are implemented in alignment with program goals and PATH's approach to services 
    • Collaborating with the Director of Family Services and evaluation team to ensure program level data is used to assess and manage staff performance and program outcomes

We're looking for candidates that:

  • Hold a Bachelor's Degree in a related field (strongly preferred but not required)
  • Maintain and execute confidential information according to HIPAA standards
  • Demonstrate knowledge of and experienced with case management techniques including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
  • Have HMIS experience, preferred
  • Have experience with program start up, preferred
  • Have extensive experience working with program funders
  • Have experience analyzing program procedures and practices to identify barriers and impediments to achieving goals and making recommendations for course correction
  • Have knowledge of program management, including experience preparing and monitoring budgets
  • Display a strong ability to represent the interests of the agency
  • Interact and build successful collaborative relationships effectively with a diverse range of individuals, including clients, staff and other stake holders
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

For this role the Associate Director must:

  • Have at least 8 years of experience working in homeless services, social services, healthcare, or related field
  • Demonstrate knowledge of the homeless services system
  • Have experience working in an Interim Housing Setting
  • Have leadership experience in homeless services or working with vulnerable populations, demonstrating strong skills in staff supervision, program development and implementation, development of policies and procedures, and supervising at least 3 staff 
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver's license
    • Auto Insurance
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.

PATH is a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

PATH (People Assisting the Homeless)


Los Angeles, CA



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