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Service Training Instructor/Senior Service Training Instructor Job

PACCAR Chillicothe, OH
  • Posted: December 20, 2019
  • Full-Time
Service Training Instructor/Senior Service Training Instructor Job
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Date: Dec 20, 2019

Location: Chillicothe, OH, US

Company: PACCAR

SUMMARY

 

Exciting opportunity to teach leading edge electronics and engine technologies to Kenworth dealership service technicians.  Meet dealers and build lasting relationships as a technical expert for PACCAR's cutting edge systems.  Be the recognized expert for technical advice for dealership service issues.

               

DUTIES

 

Create and maintain technical service training materials and training aids in electronic and other formats

Present assigned classroom sessions to dealership and customer service technicians

Coordinate with Field Service, Dealers, and Kenworth management to identify training needs for new and existing products

Coordinate involvement of other departments (Engineering, Manufacturing, Marketing, etc.) to design classroom support materials and training aids

Prepare cost estimates for the production of classroom support materials and training aids

Explore and evaluate alternative media for classroom and online training venues

QUALIFICATION

Bachelor's degree strongly preferred, preferably in Engineering, Automotive, or Diesel Technology

Preference for Diesel engine certifications or Automotive OEM certifications

4+ years previous full time work experience required

Previous experience in production and delivery of industrial training materials highly desired

Previous experience in dealership service or service management in commercial truck industry strongly preferred

Demonstrated knowledge of heavy duty truck products and manufacturing process desired

Ability to manage large, complex projects

Outstanding verbal and written communication skills including the delivery of formal classroom presentations

Personal computer skills including Windows, Word, Excel and PowerPoint required

Excellent interpersonal skills including the ability to develop trusting business relationships

Up to 60% travel required

 

PACCAR is an Equal Opportunity Employer.


Nearest Major Market: Huntington
Nearest Secondary Market: Ashland
Job Segment: Curriculum, Instructor, Training, Training Instructor, Engineer, Education, Operations, Engineering

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PACCAR

Address

Chillicothe, OH
USA

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