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Customer Service Representative

Oxford Solutions Syracuse ,NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Opening for a Customer Service Representative.

Looking for someone currently enrolled in college, a recent college graduate or someone with 1 to 2 years of customers service experience.

In this role, you will perform the following customer service functions:

  • Make outbound calls to customers to audit customer information including:
    • Name of venue/end user
    • Operational Contact Name
    • Phone Number
    • Address
  • Update SAP with customer information
  • Contact customers to schedule field repair utilizing provided schedule
  • Answer customer service questions as assigned in the general program mailbox
  • Answer returned calls/follow up on assigned accounts


Requirements

  • 1 to 2 years customer service experience
  • Customer service focus with great interpersonal skills
  • Strong problem solving skills
  • Ability to follow directions/script

Preferred Qualifications

  • Current college student or college degree
  • SAP experience – highly preferred
  • Outbound calling experience


Customer Service Representative - 20665

Company Description
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide.

We provide multiple avenues of employment to include contract, contract-to-hire and direct placement.

Whether you are just entering the job market or are simply looking for a new opportunity, we can help.

We have job openings in the fields of IT, engineering, accounting, finance and banking, along with administrative and customer service opportunities.

Check out our openings and apply today!

Oxford Solutions

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Whether you are just entering the job market or are simply looking for a new opportunity, we can help. We have job openings in the fields of IT, engineering, accounting, finance and banking, along with administrative and customer service opportunities. Check out our openings and apply today!

Address

Syracuse, NY
USA

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