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Customer Service Representative

Oxford Solutions, Inc. Westborough ,MA
  • Posted: 24 days ago
  • $16 Hourly
  • Contractor
  • Benefits: medical
Job Description

Customer Service Representative with our financial client.

Temporary to direct hire!!

100% IN BOUND CALLS!! NO COLD CALLING!!
TRAINING PROVIDED
MUST PASS DRUG AND BACKGROUND CHECK!!


In this role, you will provide superior customer service by responding to customers financial service-related inquiries.

Essential Functions

  • Responds to customers' financial service-related inquiries via phone and email
  • Investigates and corrects errors in customer accounts and statements.
  • Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.

Qualifications and Experience

  • High School Diploma or GED required
  • Some prior call center or customer service experience and good phone skills
  • Customer orientation and ability to adapt/respond to different types of customers
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Familiarity with MS Office (Word, Excel, etc.) required.


Customer Service Representative

Company Description
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide.

We provide multiple avenues of employment to include contract, contract-to-hire and direct placement.

Whether you are just entering the job market or are simply looking for a new opportunity, we can help.

We have job openings in the fields of IT, engineering, accounting, finance and banking, along with administrative and customer service opportunities.

Check out our openings and apply today!

Oxford Solutions, Inc.

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Whether you are just entering the job market or are simply looking for a new opportunity, we can help. We have job openings in the fields of IT, engineering, accounting, finance and banking, along with administrative and customer service opportunities. Check out our openings and apply today!

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