Skip to Main Content

Product Analyst

Overpass LLC
Newark, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Overpass is looking for an innovative, analytical and customer-focused product analyst to partner closely with product development, design, and engineering teams to generate actionable insights that will improve and enhance our customer experience.

The Product Analyst will be responsible for conducting research and collecting data from consumers to derive product insights and recommendations. This role will work cross-functionally with our development, design and engineering teams to improve our product and enhance customer experience with the intent to drive revenue. The product analyst will conduct quantitative and qualitative data research to discover insights which will contribute to product enhancements.

A successful candidate should be an analytical thinker, an effective communicator and a collaborative team member with a proven track record of enhancing customer experience for web-based products. Candidates should possess a strong understanding of the SaaS industry, knowledge of the competitive landscape, and insight into customer behavior with an ability to make data-informed decisions.

Requirements:

  • 2+ years of experience as a product analyst working directly with product managers or a product team

  • Logical, analytical thinker with strong business acumen

  • Self-sufficient – willingness and ability to work proactively and independently

  • Ability to identify and clarify problems

  • Excellent communication and presentation skills

  • Ability to interact effectively with all levels of management to influence and drive results

  • Strong attention to organization and detail

  • Demonstrated problem-solving and decision-making skills

  • Demonstrated desire and ability to learn

  • Experience in collecting and analyzing quantitative and qualitative research

  • Experience with Atlassian suite of tools

Responsibilities:

  • Perform quantitative and qualitative research and interviews to uncover product opportunities

  • Collect customer feedback and analyze key trends in the SaaS industry

  • Monitor KPIs and progress of enhancements

  • Conduct research to identify opportunities

  • Document team processes, priorities, and learnings

  • Summarize your findings and communicate these to internal stakeholders and product teams

  • Leverage data to drive product improvements

Company Description
At Overpass, we believe on-premise sales is dead. Our vision is to create a holistic solution for sales leaders to find the talent, tools, and transparency needed to effectively work together from anywhere in the world. Our platform is one part talent marketplace and one part sales enablement tool. By bringing everything together in one place, we offer businesses a flexible sales team at scale while providing consistent, ongoing opportunities for sales professionals who desire to work remotely.

Overpass LLC

Why Work Here?
Grow professionally and personally in an awesome team environment.

Overpass is where remote works. It’s our mission to remove obstacles and make remote work simple and sustainable for companies and contractors all over the world. The Overpass platform gives business leaders the tools to find, hire, and manage their sales talent and activities, monitor performance, and pay reps from a single source. With access to a marketplace of top sales talent worldwide, team managers can select experienced sales professionals from hundreds of industries and find the right fit for their team at a fraction of the cost or time of hiring an in-house team. Experienced sales contractors also benefit from the flexibility of the gig economy combined with the stability of consistent work opportunities. With the Overpass platform, sales experts can set their own hours, find and apply to positions that are a match for their skills and interests, and receive an hourly rate β€” in addition to commission opportunities for a job well done.

Address

40 Commerce street

Newark, NJ
USA

Industry

Business

Website

View all jobs at Overpass LLC