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IT Library Support Technician

Outsource IT Solutions Group, Inc.
Northbrook, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Outsource Solutions Group, Inc. is one of the fastest growing MSPs and Value-Added Resellers in the Chicagoland area. Our engineers are brilliant and our clients do amazing things! We have been in business since 1998, but we have the energy and enthusiasm of a startup. We take excellent care of our employees by offering one of the most competitive benefits packages on the market. We want this to be the last place you ever work!

Library Support Role:

  • Provide gracious and friendly service to all customers
  • Understand and enforce the policies and procedures of the library, while safeguarding confidential and restricted information
  • Assist customers with basic functions of computers, printers, copiers, and other IT products
  • Assist customers with use of the Internet
  • May help in training of various technologies
  • Assist with day-to-day operation of the library's IT network including installation, configuration, maintenance and upgrades - all under the direction of the IT Manager
  • Keep informed of current technologies in hardware and software


  • High School degree or equivalent
  • Some network and computer skills
  • Availability to work evenings and weekends
Company Description
Outsource IT Solutions Group, Inc. is one of the fastest-growing MSPs in the Chicagoland area. With a team of brilliant-minded employees and an amazing clientele to match, we want this to be the last place you ever work! We have been in business since 1998, where we entered the market at the leading edge of modern networking and complex computer systems - and we've been there ever since. We take the utmost care of our employees, and make sure that all of their needs are met.

Our Mission:
Outsource IT Solutions Group, Inc. mission is to design high quality, cost effective, technology solutions that provide the greatest return on investment for our growing customer base.

Our Vision:
Outsource IT Solutions Group’s vision is to achieve predictable profitable growth through superior customer service, quality of work, and commitment to excellence.

Our Values:
We will execute our missions and realize our vision by:
Hiring the candidates who demonstrate the highest potential to achieve our goals.
Retain only exceptional employees who repeatedly exemplify our values, execute our missions and move us toward our vision.
Take care of our employees first, our customers, our vendors, and other partners in this order.
Accept only the highest level of competency and execution in our team in creating the solutions and solving the problems of our customers.
Empathize such that we make the pains and problems of our customers our own so me may move to the solution together equally.
Treat others, both externally and internally, the way that we would want and expect to be treated.

Outsource IT Solutions Group, Inc.


Northbrook, IL