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Customer Service Specialist - 2nd Shift

OtterBase - dt Novi, MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

SECOND SHIFT LOGISTICS CLERK

 

Requirements

• High school diploma/equivalent is required

• Intermediate level skills with MS Excel such as freezing/unfreezing panes, hiding/un-hiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options

• Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar

 

ADDITIONAL REQUIREMENTS:

• Bachelor's degree in Transportation, Logistics, or Business Administration and prior experience in logistics are preferred

• Previous experience in customer service or a call center environment preferred

• Ability to prioritize, organize and accomplish work

• Candidate must possess strong verbal and written communication skills internally as well as externally

 

Responsibilities

• Responsible to receive Inbound and Place outbound calls

• Customer Service Exception (via email) Communication Data Entry

• Track and Trace Perform standard transportation management procedures • Low Visibility Problem Resolution

OtterBase - dt

Address

Novi, MI
USA

Website