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Customer Service Clerk - 2nd & 3rd Shift

OtterBase - dt Wixom, MI
  • Expired: 3 days ago. Applications are no longer accepted.


  • Responsible to receive Inbound and Place outbound calls
  • Ability to prioritize, organize and accomplish work
  • Candidate must possess strong verbal and written communication skills
  • Data Entry and Customer Service Representative-related items
  • Track and Trace - Perform standard transportation management procedures
  • Low Visibility Problem Resolution


  • High school diploma/equivalent is required
  • Intermediate level skills with MS Excel such as freezing/unfreezing panes, hiding/un-hiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options
  • Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar
  • Bachelor's degree in Transportation, Logistics, or Business Administration and prior experience in logistics are preferred
  • Previous experience in customer service or a call center environment preferred

OtterBase - dt

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Wixom, MI