Skip to Main Content
← Back to Jobs

IT Tech Support Tier 2

OtterBase - OH Grove City ,OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description



  • Implement, update, and maintain computer systems

  • Implement new hardware and software solutions

  • Perform technology research and configuration of new or existing technology

  • Provide help desk and technical support

  • Provide support and training for special projects and initiatives

  • Documents configurations and settings

  • Participates in technology budget discussions and recommendations

  • Represent IT department to focus groups and committees

  • Participate in special technology projects as assigned

  • Responsible for asset management/inventory

  • Resolve technical issues in a timely manner using available resources within the company

  • Responsibility for a Desktop/Laptop Deployment



Education and Certifications: Associates Degree in an IT related field or completion of vocational/technical/business school or equivalent IT experience required, Bachelor’s degree preferred.


Experience: At least 1 year of technology, network, experience with Microsoft windows required. Strong knowledge of computer troubleshooting. An understanding of networking principals including Active Directory, DNS, DHCP, NAT, network routing, basic firewall rules. Strong knowledge of Microsoft Windows and network security. Strong knowledge of Microsoft Exchange and Active Directory.


Skills/Competencies: Ability to troubleshoot, repair, and configure PC’s, switches, routers, etc. Must be able to represent company with professionalism when interacting with staff and guests.

OtterBase - OH


Grove City, OH