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Service Manager

Orkin Pest Control
83714, ID
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: $50,000-$65,000

Do you have a business or pest control background and an interest in business growth and development? Are you interested in working for a fast growing, locally owned and operated company? Do you want to work for a company that is an industry leader?


If you are interested in being part of a growing professional team, this Service Manager position is the foundation to your successful business career.




Job Title: Service Manager


Company: Orkin Pest Control/Sawyer, Inc.




Responsibilities:


-          Uphold our brand standards and service-oriented culture


-          Deliver first class customer service while interacting with various clients, vendors, and co-workers


-          Ensure that company policies and procedures are followed


-          Recruit high quality talent for the service team and assist manager with screening & interviewing candidates


-          Initial and ongoing training for service specialists. Ensure required licenses, certifications, and/or registrations are obtained and maintained


-          Monitor service quality and accuracy through site inspections, service paperwork and reports, and direct communication with clients and service specialists


-          Observe specialists in the field; provide recognition and constructive feedback. Conduct regular coaching and performance reviews.


-          Monitor vehicle operation and maintenance. Address variances from company requirements.


-          Manage inventory of products, materials, and equipment. Allocate to service team per service requirements and maintain proper documentation.


-          Support the efforts of sales representatives; Encourage service specialists to upsell clients and generate leads for the sales team


-          Monitor service routes and schedules, regularly review service paperwork and reports, and take action as necessary to ensure work is complete, accurate, and on time.


-          Lead and implement approved projects and ensure timely completion; Participate and provide support to Leadership Team on branch projects


-          Manage and oversee branch operations in absence of Operations Manager




Qualifications:


-          Minimum of 5-years customer service experience required


-          Minimum of 3-years team supervision and leadership experience required


-          High degree of professionalism with exceptional follow-up and organizational skills


-          Flexibility in a multi-managed working environment


-          Ambitious, results-driven, and not afraid of healthy competition


-          Resourceful and able to learn new products, services, and processes quickly


-          Strong facilitation and team skills


-          Ability to write clear, concise communications: excellent grammar, spelling, and editing skills


-          Qualified candidates must pass a background check and drug screening




Compensation/Benefits:


-          Competitive Pay with Annual Pay Increase


-          Service Vehicle


-          Health, Dental, Vision, & Life Insurance


-          Paid Holidays


-          Paid Vacation and Personal Time


-          Retirement Plan with Employer Match

Orkin Pest Control

Address

83714, ID
83714 USA

Industry

Business

View all jobs at Orkin Pest Control