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Dispatcher

Origlio Beverage
Philadelphia, PA
  • Expired: April 30, 2021. Applications are no longer accepted.

POSITION DESCRIPTION

PM Dispatcher

About Us:

A family owned company located in Southeastern Pennsylvania, Origlio Beverage is a national leader in the wholesale distribution of fine beer, cider, hard seltzer and other progressive adult beverages. Since 1933, four generations of the Origlio Family have proudly "Delivered the Taste of Excellence".

Position Summary:

The Dispatcher will provide a best-in-class service experience for our valued customers. You will work with internal and external customers to guarantee that we are consistently honoring our commitments at each phase of the delivery process. You will coordinate messages and facilitate the departure and return of all Origlio service vehicles from the Philadelphia warehouse. To be successful in this role, you will need to be exceptional at multitasking and providing solutions to challenging situations.

Essential Functions and Responsibilities:

  • Communicate all special delivery needs and request to drivers and other stakeholders.
  • Monitor Roadnet in effort to triangulate trucks and maintain route compliance.
  • Use Slack communication to interact with the delivery team and other stakeholders.
  • Communicate service-related issues or concerns accordingly, and with urgency.
  • Maintain a safe working environment, in accordance with OSHA and DOT guidelines.
  • Ensure that accidents and injuries are documented accurately and with urgency.
  • Assist with the up-keep of customer-account information, such as customer service window request, geocoding, special delivery request and equipment needs.
  • Review delivery routes and modify them as needed to ensure all daily deliveries are executed.
  • Manage incoming phone calls related to delivery issues, equipment failures, customer needs/request and any other delivery related issues that arise
  • Performs all other job-related duties as assigned by Operations Manager.


Experience / Education, Certifications:
  • Required:
    • High School Diploma
  • Preferred:
    • Bachelor's Degree
    • Logistics/warehouse management experience
    • Previous beverage delivery industry experience


Knowledge and Competencies:
  • Good interpersonal skills
  • Strong communication skills
  • Good computer skills


Representative Machines, Tools, Equipment And/or Software Used:
    • Roadnet
    • Slack Messenger
    • EoStar
    • Zendesk
    • Kissflow
    • Microsoft Excel
    • Microsoft Word


Environmental / Atmospheric Working Conditions:
  • Wear protective or safety attire as required.
  • Sometimes exposed to very hot or very cold temperatures while working.
  • May have to get into cramped positions to reach workspaces, such as the back of a delivery truck-bay.
  • Occasional exposure to bright or dim lighting conditions.
  • Sometimes deal with sounds or noise levels that are disrupting.
  • Work close to others, especially when unloading trucks.
  • Are often exposed to contaminants, such as diesel fuel or exhaust.


Supervisory Responsibilities:
  • Responsible for the dispersal and return of all route trucks.
  • Responsible for route monitoring and problem-solving issues as needed


Still interested? Please apply online today! Visit www.origlio.com and hear directly from our employees why we are the employer of choice, check out our YouTube video at: https://www.youtube.com/watch?v=Qv72gER3GlE

Origlio is an EEO & ADA employer

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Origlio Beverage

Address

Philadelphia, PA
19255 USA

Industry

Transportation and Storage

View all jobs at Origlio Beverage