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Inside Sales Representative

Orepac Holding Company
West Valley City, UT
  • Expired: March 18, 2021. Applications are no longer accepted.

OrePac Building Products is a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple™.

Under the direction of the Sales Manager, the Inside Sales Representative is responsible for managing new building materials accounts from the office, while working in conjunction with Outside Sales Representatives to maintain and grow existing accounts in an established territory.

  • Maintain customer relationships with new and assigned customer accounts
  • Develop and maintain a thorough knowledge of OrePac’s pricing structure and services
  • Follow-up on all generated quotes to assure that the customer is being serviced and to anticipate the potential opportunity to earn the business
  • Demonstrate and introduce new products, services, and developments to established accounts
  • Participate fully in training sessions, meetings, skill building, and professional development classes
  • Process cancellations or changes in sales order and communicate the changes with appropriate departments
  • Coordinate and resolve customer concerns, including delivery errors, short shipments, and returns of damaged product
  • Demonstrate thorough product knowledge in all communications
  • Participate in sales presentations
  • Identify and support customer sales needs including providing literature, marketing supplies, samples, price pages, etc
  • Process customer quotes, orders and RMA’s when needed
  • Develop an effective and productive working relationship with commercial staff and office support personnel in multiple locations; encourage and assist in their training and development when possible

This job description is not intended to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform successfully in this position:

  • Knowledge base in building materials is preferred, specific knowledge of doors especially appreciated
  • Highly energetic and able to work in a fast-paced, self-directed environment
  • Commitment to and demonstration of high ethical standards governing professional behavior and interactions
  • Strong customer service orientation
  • Reasoned decision-making, problem resolution and creative thinking skills
  • Excellent telephone personality skills
  • Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications
  • Demonstrate excellent time management and organizational skills
  • Aptitude to develop knowledge of the industry within a given market
  • Demonstrate capability to develop strong interpersonal working relationships and work in a team environment
  • Read, analyze and interpret general business periodicals, safety rules, professional journals, technical procedures, etc
  • Ability to speak effectively before groups of customers and/or employees of the organization
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to solve problems involving several concrete variables in standardized situations

Prefer Bachelor’s degree in any field, three years of relevant sales and industry experience, or any combination of education, training or experience that demonstrates the ability to perform the duties of the position.


While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. The work environment is generally quiet.

OrePac supports a safe and drug-free workplace. OrePac may administer a pre-employment background check.

  • Compensation: Competitive Compensation, D.O.E.
  • Benefits: Health, dental and vision benefits
  • Informed Health Line and Health Advocates
  • Employee Assistance Program
  • Employee Product Purchase
  • Life, Short-term Disability, and Long-Term Disability Insurance
  • 401(k) with Employer Match
  • Paid time off
  • Paid holidays

OrePac provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Orepac Holding Company


West Valley City, UT



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