Regional Sales & Operations Manager

Full Job DescriptionAs a Regional Sales & Operations Manager with Empire Portfolio Group d.b.a. Orangetheory Fitness, you are the key liaison between our Corporate Headquarters and the ground-floor operation of all locations open in development designated to your territory. This position will be responsible for overall planning, organizing and guiding the outcomes in all performance and operational areas for all OTF studios within the assigned region. This position offers support to our staff and management team in all areas of studio operations to include but not limited to financial and KPI analysis, operational systems education, implementation & training support, fitness, membership sales support, and marketing management support. The Regional Sales & Operations Manager will directly oversee all Studio and Area Managers covering the locations within their territory.  WHAT YOU WILL DO

• Report to and meet regularly with Vice President of Field Operations on initiatives and departmental objectives
• Oversee all regional open studio operations & sales efforts to ensure network-wide maximum results
• Offer overall direct support to our regional sub-franchisees
• Responsible for quarterly and annual reviews of the studio management teams
• Leader in change management focusing on our new systems and strategies
• Assist in all company-wide projects designed to increase production and optimize operations
• Take charge of any specialized trainings or regional development for internal and sub-franchised studios
• Communicate with all sub-franchisees and their local teams via telephone, email and face-to-face, to effectively detail franchise brand policies and procedure to ensure they understand all requirements and are 100% brand compliant
• Work with Studio Managers, Head Coaches and their respective department staff to continually drive revenue and profitability in order to exceed all sales and revenue system standards
• Understand and be able to continuously analyze OTF Business Intelligence metrics (KPI’s) to uncover trends and poor performance symptoms and provide intelligent, effective and timely solutions for market and studio growth

ARE YOU QUALIFIED?

• Bachelor’s degree preferably Business, Sports Management and/or Health & Wellness
• Ability to speak publicly for the purposes of network training and education
• Minimum of 1 year in an Orangetheory Fitness system management role
• Minimum 5 years’ experience as a leader in the fitness industry and thrive in a customer service environment
• Exceptional communications and leadership skills
• Understanding of P&L and Financial benchmarks
• Must have proven successful management experience preferably in franchise and/or the fitness sector
• Multi-unit supervisory experience highly preferred

KEY ATTRIBUTES

• Must have a flexible schedule and be able to work days, nights and weekends when needed
• Must maintain strict confidentiality in performing the duties of the job that pertain to trade secrets and or knowledge that has yet to be communicated to the network

SUPERVISORY RESPONSIBILITY
This position will include supervisory responsibilities supporting 10+ direct reports.

POSITION TYPE
This is a full-time position.  TRAVEL
Routine, local travel is required – Travel may consist of up to 100% of each month inside the assigned region from location to location. You must have a valid driver’s license and be comfortable traveling via all commercial methods of transportation such as planes, trains and automobiles.

Why Join Orangetheory/Empire Portfolio Group? We offer a competitive salary and bonus structure along with exceptional benefits such as:

• Free workouts at company-owned studios
• Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
• Paid Time Off
• 401k Plan 

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.