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Professional Relations Manager

Oral Surgery Management Cypress, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Professional Relations Manager  

(customer service and support, sales/marketing) 

Oral Surgery Management, LLC. is seeking a person with a dynamic personality and excellent people skills to provide customer service and support to referring doctors, as well as develop relationships with new doctors to our practices. This person will represent and promote our five oral surgery practices and be the first point of contact and liaison with doctors’ offices. Candidates should be innovative in helping us grow our referring doctor and patient base. This position is for an individual who is aspiring for continued interpersonal growth and is passionate about excellence in patient care.  This position is well suited for a motivated person who seeks an environment of working collaboratively with the team. 

Responsibilities 

The patient experience is a critical focal point in the company’s culture, and the Professional Relations Manager must share that value. Important to the long-term success of OSM, the Professional Relations Manager must have a passion for driving revenue through new referral acquisition and retention.

  • Must build and maintain strong, long term relationships and have frequent contact with referring dental office team members, including time spent visiting referring offices to touch bases, promote CE events, meet new staff members,  deliver gifts, etc. 

  • Supports and works closely with each office Operations Manager to ensure  attention is given to each referral as needed 

  • Will suggest, design, and implement marketing opportunities for various groups  of referring dentists/offices

  • Be a “brand champion” - ensure all marketing, advertising, promotions are “on brand”

  • Constantly assessing the success of all marketing initiatives 

  •  Prepares marketing reports by collecting, analyzing and summarizing the referral trends,      indicating growth in target referral groups and ROI for marketing activities

  • Will travel between our five locations on a daily regular basis, as determined by the needs of the referring offices in those locations – it is estimated that time spent in the field with referring offices is 75-80% each week

  • Efficiently plan and help organize referral CE programs, promotional events and  activities such as health fairs, neighborhood venues, annual referral parties

  • Monitors each office budget and stays within limits for events, parties and referral gifts 

Qualifications & Skills 

  • Must present our offices in a friendly, positive, and professional manner by way of appearance, language and daily activities 

  • Must have a strong work ethic and be honest in all day to day tasks 

  • Accurate planning and organizational skills 

  • Personal Leadership and Influencing skills

  • Must be able to communicate effectively with team members/colleagues and delegates effectively

Experience And Requirements 

  • 3+ years in marketing, sales, customer service and/or public relations is required

  • Oral surgery/dental experience is preferred although it is not required 

  • Must have excellent interpersonal skills and written and verbal communication skills 

  • Must have reliable transportation, valid TX DL, and current auto insurance 

  • Travel allowance is given 

If you are an organized self-starter with strong communication, interpersonal and project management skills looking to collaborate with great colleagues, we want to hear from you!

  • Seniority level 

           Entry level 

  • Employment type 

           Full-time 

  • Job function 

          Marketing-Sales-Customer Service 

  • Industries 

           Insurance Medical Practice Hospital & Health Care

 


 

Company Description
Oral Surgery Management is one of the premier business services support companies located in Houston, TX. A multi-channel organization with a development division, thriving oral surgery practices, OSM has experienced continuous growth since its inception in 2008. We attribute our sustained growth-even during a national recession-to the daily contributions of the remarkable individuals who make up our team.

Oral Surgery Management

Why Work Here?

Growing company, great hours, your time to shine!

Oral Surgery Management is one of the premier business services support companies located in Houston, TX. A multi-channel organization with a development division, thriving oral surgery practices, OSM has experienced continuous growth since its inception in 2008. We attribute our sustained growth-even during a national recession-to the daily contributions of the remarkable individuals who make up our team.

Address

26321 Northwest Freeway Cypress
Cypress, TX
USA