CSR Customer Service Representative
- Expired: over a month ago. Applications are no longer accepted.
We need a Customer Service Representative who is passionate about working with other people and growth within a company! Our firm has expanded to the New Hyde Park area and is taking charge of our telecommunications client’s newest product launch. Our sales and Customer Service Representatives are on the front lines of working with our customers, maintaining those relationships, and bolstering our clients' acquisition and retainment rates.
This candidate to join our team would be dedicated to advancing our values, compassionate with people, and exceptional at delivering results on behalf of our renowned clientele.
Responsibilities of our Customer Service Representative:
Communicate and directly assist customers in completing the sales process with qualifying customers after presenting all relevant information on product offerings
Manage and help the complete sales cycle and on-boarding of new customer accounts
Provide necessary details on the newly released home products
Understand and learn our products inside and out to be able to answer any questions regarding the home technology and the sales process
Report daily and weekly sales metrics for each client with the rest of the Sales and Customer Support Representative team for easy forecasting and projections of the launch of the client
Acknowledge specific and individualized customer needs throughout the sales process and resolve all inquiries
Work with other Customer Service Representatives and the sales support team to ensure the success of product rollout and customer satisfaction
Ensure ultimate customer satisfaction in products/services and provide a professional and complimentary customer support experience
Requirements of our Customer Service Representative:
A High school diploma or equivalent is required
Experience in the customer support, sales, hospitality, or retail-like field is preferred
Confidence that is utilized reassuringly while explaining product features and benefits
Self-motivated, with the ability to complete tasks effectively with minimal supervision
A passionate individual with the dedication to solving customer problems and fulfilling their needs
High level of professionalism and exceptional communication skills
What we can offer our Customer Service Representatives:
Growth and advancement potential from the entry-level
Travel opportunities (in and out of the United States)
Competitive pay structure
Enhanced learning and development opportunities
Hands-on coaching, training, and mentorship from upper-level management staff
Get fresh Teletech Customer Service Representative jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.