Energize your career with one of Healthcare’s fastest growing companies.
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.
Positions in this function include those responsible for providing process and operational support to the functions within Specialty Industry Relations, with a focus on Specialty Pharmacy Operations. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools.
Provide process and operational support
Execution of pharma programs
Extensive work experience in multiple functions
Serve as mentor and resource for others
Coordinate others’ activities
High likelihood of external facing job component(s)
Applies knowledge/skills to complex activities within and outside of own function
Anticipates customer needs and proactively identifies solutions
Plans, prioritizes, organizes, and completes work to meet objectives
Facilitate resolutions with team, seen as a key team member on projects spanning more than own function
Acts as a technical resource to others
Support and participate in audit and QBR preparation
Act as Pharma Program Liaison and/or Supervisor
Track project or program progress, metrics, successes
Perform case research as needed, may respond to escalations
Host or support regular business collaboration meetings (internal and external)
High School Diploma / GED (or higher)
Experience with Avella Specialty Pharmacy processes, procedures, prescription processing, and clinical management systems
Understanding of relevant federal and state regulatory guidelines (e.g., CMS, Boards of Pharmacy)
Understanding of relevant software applications (e.g., Microsoft SharePoint- ability to use applications / Microsoft Office: Microsoft Excel - ability to create spreadsheets, sort and filter data/ Salesforce (BriovaRx Exchange) - the ability to maneuver in this application and the ability to search and share data)
Ability to work flexible schedule (primarily 8:30 am - 5 pm Mountain Time with occasional evening or weekend shifts)
Bachelor's Degree (or higher)
Pharmacy Tech License
Pharmacy Claims experience
Knowledge of the Pega PAS
OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.
If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life’s best work.