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Branch Operations Manager (San Francisco)

Oppenheimer & Co. Inc. San Francisco, CA
  • Expired: 22 days ago. Applications are no longer accepted.

This role is critical to the branch running smoothly and efficiently in meeting service excellence standards, and reports directly to the Branch Manager.

Responsibilities:

  • Process money movements of funds in accordance with FINRA rules

  • Handles client disbursements and delivery

  • Process cancellations and corrections of orders

  • Oversees the account opening process

  • Works with the Branch Control Officer to ensure compliance with the Firm’s policies and procedures

  • Resolves client service issues

  • Trains and manages operational support staff

  • Acts as liaison between the Branch and all Firm infrastructure areas

  • Assist with Audit preparations

  • Support client onboarding

  • Provides any special support for sales force as requested by Branch Manager

Qualifications:

  • Strong attention to detail and accuracy

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Excellent verbal, written, and interpersonal communication skills

  • Effective organizational, multi-tasking, and prioritizing skills

  • Able to work independently, proactively and innovatively while exercising sound judgment

  • Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members

  • High ethical standards

  • Excellent time management skills and anticipates potential issues

  • Strong working knowledge of Microsoft Office suite

Requirements:

  • At least 5+ years of brokerage/financial services experience along with some management experience

  • Series 7, 8 (or 9 & 10 in lieu of 8), 63

Oppenheimer & Co. Inc.

Address

San Francisco, CA
USA