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Operations Manager

Operational Technical Services
Santa Cruz County, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Part time Lead Operator/Operations Manager T2/D2 with DDW Monthly reporting experience necessary. 

24 Hours a Week / Flexible Schedule

Under direction and guidance of the General Manager and Water Operations Manager, the Lead Water Operator is responsible for a variety of skilled and semi-skilled duties related to the construction, repair, and maintenance of the water storage, treatment, and distribution facilities, as well as tasks related to water conservation, safety, and road and facility maintenance.

This job classification requires periodic call-outs during off-time hours as well as holiday/weekend work.

 Principal Accountabilities

  • Conduct water testing, collect water system data, troubleshoot leaks and equipment failures, and make necessary repairs;

  • Utilize information from the computerized water system data program to monitor daily, weekly, monthly and annual water system operation;

  • Ensure that the water supply meets Federal and State Water Quality Standards;

  • Under supervision, coordinate and lead in-house water system maintenance and construction projects;

  • Perform hydrant flushing for water quality control;

  •  Complete daily written work summaries;

  •  Operate and set dosage of water treatment equipment and conduct field tests for water treatment;

  • Overhaul and maintain chlorine equipment;

  • Shut off and repair broken water mains, services and meters;

  • Disconnect and restore services for delinquent accounts;

  • Monitor the water treatment and water distribution system and make adjustments as necessary to control their operation;

  • Develop and maintain records and submit required regulatory reports as required;

  • Investigate and respond to inquiries and complaints regarding water system operations and road maintenance issues;

  • Recommend action/resolve technical and operational problems;

  • Respond to emergency situations involving leaks or interruptions to service;

  • Respond to road and storm emergency incidents, clearing culverts and removing debris;

  • Ensure clear and safe roadways, including removal of fallen and overhanging limbs and branches not involved with utility lines;

  • Maintain (or seek maintenance of) all FLMWC equipment and facilities;

  • Develop and direct Company safety programs;

  • Serve on appropriate FLMWC Advisory Committees and attend periodic meetings as required.

Minimum Qualifications

The minimum qualifications for education and experience can be met in the following way:

Must possess a high school diploma or GED, plus at least two years of progressively responsible experience in operations, maintenance and administration of water distribution and treatment systems.

Possession and continued maintenance of a Grade D2 Water Distribution Operator certificate issued by the California State Water Resources Control Board.

Possession and continued maintenance of a Grade T2 Water Treatment Operator certification issued by the California State Water Resources Control Board.


Knowledge of:

  • Having a Strong Understanding of DDW Monthly reporting experience is necessary;

  • Materials, methods, tools and equipment used in the construction, maintenance, and upgrade of water works/distribution systems;

  • Hazards and safety precautions, regulations and procedures associated with water line construction, system operations and equipment/vehicle operation;

  • Principles of water production, treatment and maintenance functions/operations, i.e., water pumps, pump motors, valves and electrical switch gear;

  • Water regulations and standards such as the California Safe Drinking Water Act and EPA Standards and county requirements.

  • Effective written and oral communication;

  • Proficiency using word processing and spreadsheet software;

  • Reading and analyzing numerical data to identify and solve problems;

  • Underground utility identification and recognition of potential excavation conflicts;

  • Working effectively with Company employees, other utilities and governmental agencies, shareholders, and others contacted in the course of the work;

  • Understanding and following written and verbal instructions;

  • Reading, interpreting and utilizing manufacturer's specifications, operations manuals, piping schematics, water system maps, plans, blueprints, etc.

Ability to:

  • Be self-disciplined and engaged;

  • Work independently making accurate decisions in emergency situations;

  • Consistently exercise sound judgment, ethics, and integrity;

  • Effectively connect and collaborate with other organizations;

  • Be flexible, innovative, and enterprising to effectively solve issues;

  • Be resourceful in knowing how to gain needed information from experts;

  • Remain diplomatic in contentious situations;

  • Be dedicated to the organization and the profession.

Environmental and Working Conditions

Position requires working indoors and outdoors during seasonal heat and cold or other adverse weather conditions. Common eye, hand, and finger dexterity is necessary.

Position requires the performance of strenuous physical labor for extended periods of time requiring physical strength and endurance; driving a Company vehicle on Company business; and operation of motorized equipment and machinery. Periodically this role involves working under damp/wet conditions and in confined spaces and; therefore, may involve working on slippery and uneven surfaces.

Position requires crouching, sitting, standing, walking, bending, crawling, kneeling, pulling, reaching, pushing, twisting, climbing ladders and sloping surfaces, grasping, dragging, lifting and carrying items weighing up to 100 pounds; and working above shoulder level with power and/or hand tools for sustained periods of time. Workers in this position may be exposed to dust, chemicals, solvents, paint, grease/oil, fumes, electrical and mechanical hazards, vehicular traffic, vibration, and noise.

Other requirements:

Must possess a valid California Driver's License and have a satisfactory driving record. Possession and proof of a good driving record as evidenced by freedom from multiple or serious traffic violations or accidents for at least two (2) years duration is required.

Must be available for emergency response outside of working hours.


The following are desirable:

  • California Cross Connection/Backflow Prevention Certification.

  • Ability to provide first aid and CPR.



Company Description
Operational Technical Services (OTS) is one of the fastest growing private water and wastewater utility staffing providers in the country. We provide certified water treatment, distribution, wastewater treatment, collections, engineering, laboratory, water quality, maintenance, and training professionals to municipalities, special districts, and private utilities throughout the country. OTS offers temporary, temp to hire, direct hire and emergency on-call opportunities including great benefits.

Operational Technical Services


Santa Cruz County, CA