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Web Dev / Implementation Specialist for SaaS (Remote)

OpenWater Boise, ID

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

OpenWater is a SaaS-based company and we are looking for an implementation specialist who will help build out customer workflows onto our software platform.

You can read more about our company at https://www.getopenwater.com/the-company/our-team/

Great candidates for this position are people who can implement CRMs, database-like software, or build out workflows with no-code / low-code technologies. Other great candidates include freelance web developers. Coding is not required for this position, but candidates should feel comfortable navigating web technologies.

Your daily responsibilities will be to learn all that you can about a customer’s workflow and program. Gather all of the materials from the customer that you need, such as content, forms, etc. Proceed to build out the workflow within our platform following best practices. Work with the customer to ensure that the platform and forms are properly tested and fix any issues that may arise. Deliver the completed setup to the customer and then provide support throughout the duration of their usage.

This is a work from home position (USA / Canada only), 40 hours per week. The company is fully remote and are extremely effective at communicating on Slack and Zoom. You have a whole team backing you up.

Compensation

-$45k base + $2k to $5k annually typical in bonus / commission (USD)
-W2 w/ benefits for US applicants
-15 days of PTO
-Hardware reimbursements

Requirements

-Based in the USA or Canada
-Quiet working environment to be able to take customer calls
-Strong and reliable internet connection
-Prior work in a customer support / implementation specialist role in software
-Great multi-tasker and attention to detail

Preferred but not required
-Someone with a technical or web dev background

-HTML / CSS / Javascript experience

-Some programming experience

OpenWater

Address

Boise, ID
USA

Industry

Technology

View all jobs at OpenWater