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System Support Analyst II US

Open Systems Inc.
Charleston, WV
Expired: June 29, 2023 Applications are no longer accepted.
  • $25 Hourly
  • Other
Title: System Support Analyst II

Location: Charleston, West Virginia, 25314

Duration: 6 months (Temp to Hire)

Pay Rate: $25/hr

Work Hours: M-F 8Am to 5Pm

Job Description
  • Provide support for all end user computing services on desktop, laptops and tablets the Windows 10 operating system.
  • Provide support for mobile devices, on the IOS operating system, including iPhones and iPads.
  • Provide support for printers, peripherals, audio visual equipment in meeting rooms. Provide support for Microsoft 365 productivity tools.
  • Respond to and resolve incidents and service requests for workstation services Analyze incidents and escalate to other IS support teams as needed.
  • Document work logs and resolution of tickets in our ServiceNow system to ensure that the information is available to the rest of the End User Services team and the Service Desk
  • Assist with developing Knowledge Base articles based on resolution of incidents Document team processes and procedures.
Required Minimum Qualifications

High School diploma or professional diploma in a technical discipline.

Who We Are

Open Systems Inc. (OSI) was founded in 1994 to provide information technology solutions and staffing services to large and mid-size companies across the U.S. Our corporate office is located at 6495 Shiloh Road, Ste 310 Alpharetta, GA 30005. We provide a full range of staffing services including contract, contract-to-hire, and direct hire solutions. Our technical recruiting experts are experienced in technical screening, candidate sourcing, and behavioral interviewing techniques. They focus on providing candidates who match your technical requirements and fit seamlessly into your company culture.

Contact Open Systems, Inc. anytime by website, phone or email. We look forward to hearing from you!!


Open Systems Inc.

Charleston, WV
25329 USA



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