Customer Service Specialist
Onnen Company Urbandale, IA
- Expired: over a month ago. Applications are no longer accepted.
Join a team where you make a difference!
Customer Service Specialist
Our small well established family owned and operated company needs a permanent fulltime customer service specialist to join our team. Our customer service specialists are responsible for providing our customers with a best in class experience through telephone and email support. Responsibilities include:
- Manage incoming calls and customer service inquiries
- Provide solutions for customer inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Order entry and follow up
- Promote company products and generate sales leads that develop into new customers
- Vendor management
- Other office duties
If you have a passion for customer service and are dedicated to providing outstanding service and solutions, come join our team where you make a difference.
Qualifications:
- Previous experience in a customer service environment
- Ability to manage a diverse set of tasks in a small, busy office environment
- Desire to work in a high paced environment
- Excellent verbal and written communication skills
- Experience with problem solving and resolving conflict
- Strong knowledge and skills of computers, software, and applications
- Self-motivated
Ideal Candidate will have the following:
- All skills listed above
- Experience with Microsoft Dynamics GP
- Proficient with Microsoft Excel
Principals only. Recruiters, please do NOT contact this job poster.
Onnen Company
Why Work Here?Fantastic Monday through Friday Office Hours in a Unique Close-knit, Friendly, and Casual Environment
Our family owned and operated company distributes Prescription Packaging and Pharmacy Supplies to retail, compounding, and long term care pharmacies.
