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Customer Service $16-$18 Hourly

Online Integrated Solutions Inc
Los Angeles, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our Los Angeles location is currently seeking a Customer Service ($16-$18 Hourly) to join our team!

You will be responsible for helping customers by providing service information and resolving customers application issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve application issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving services
  • Verify and capture applicants' information in the appropriate database with 100% accuracy

​Required Skills:

  • Must maintain a general understanding of policies and procedures.
  • Work independently with limited direction
  • Understand modern office practices, procedures, and equipment
  • Excellent knowledge of the use of computers (a plus)
  • Excellent written and verbal communication skill
  • Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent
    schedules and timelines

 

 

Company Description
OIS (Online Integrated Solutions) is the official partner of a number of diplomatic missions and
a specialist visa and passport application agency. Our mission is to expedite hitch free travel
from the USA to other global destinations.
We are uniquely positioned to facilitate this with our range of expert visa processing services. We develop state-of- the-art solutions for complex human service operations. To maintain our prominence in this competitive industry,
OIS recruits individuals who are technical, creative, client-focused, and most importantly willing
to go the Extra Mile. We are a multi-nation operations and administrative private company with
staff in over 10 countries. We depend on the expertise of our OIS team to support and develop
the very best systems and product lines in the industry. If you are looking for a meaningful and
fulfilling career, we hope that you will consider OIS

Online Integrated Solutions Inc

Address

5757 West Century Blvd

Los Angeles, CA
USA

Industry

Business