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Desktop Engineer Level 2

Onit, Inc New York, NY
  • Posted: over a month ago
  • $30 to $35 Hourly
  • Contractor

The ideal candidate is someone with an excellent working knowledge of Windows operating systems and desktop/laptop hardware. The role requires candidates who are professional, committed and a team player. They must have the ability to approach issues in a logical and efficient manner.

Contract , may turn into a full time position.

RESPONSIBILITIES

The role includes but is not limited to the following responsibilities:

· Completion of pre-migration end user audits

· Build and Deployment of desktop/laptops

· Deployment and configuration of applications (Desktop Imaging)

· Hardware installation and configuration

· Diagnose/Troubleshoot issues in a logical, quick and efficient manner

· Post migration support/floor walking

· Updating and tracking all migration tasks and issues

· Microsoft Office 365 troubleshooting.

· Active Directory - End user on boarding and off boarding. (User Set-ups)

KNOWLEDGE

Essential:

· Excellent knowledge of Dell/HP hardware

· Excellent knowledge of Windows 7

· Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

· Experience with Desktop imaging using Imaging tools and USB

· Excellent knowledge of VPN , Remote Desktop and Citrix

· Experience in dealing with high pressure and fast paced environments (Traders)

· Experience in dealing with high level Executives

Desired:

· Knowledge of Microsoft Exchange/Active Directory/Group Policy/SCCM

· Knowledge of common Market Data applications and services

· Knowledge of TCP/IP, DNS and Inter-Networking Technology

· Knowledge of Server, Voice & Communications Infrastructure

· Knowledge of Microsoft Office 365

· Relevant industry certifications; Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel, Word, PowerPoint, Outlook, A+

· Working between multiple sites

EXPERIENCE

· Proven experience working within a Migration/Deployment/Desktop role

· Solid customer service experience; preferably within Investment Banking/Financial organisation

Onit, Inc

Sister company of Pro4ia Inc. (http://www.pro4ia.com/)

Address

New York, NY
USA

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