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System Administrator

One Step Secure IT
Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We're looking for an individual who is passionate about I/T and who has a proven track record of dependability throughout their career.

As the Network/System Admin at One Step Secure I/T you will be evaluating network and server environments, performing upgrades and cloud services maintenance, and providing support to devices to prevent problems before they escalate into downtime, data loss or expensive repairs. You will also responsible for onboarding new clients’ onsite, providing services according to established guidelines and checklists.

Equally important, you will be reviewing device management and recommending proactive steps to improve our customers’ infrastructure and increase safety against cyber attacks. The NACS is the primary IT contact for the customer and ensures that service delivery aligns with company standards and Best Practices.

This individual will have an in-depth knowledge of the customer with the desired goal of reducing the amount of reactive support. Customer satisfaction and low tickets per end point are primary objectives which are accomplished through the deployment and adherence to corporate Best Practices.

One Step Secure I/T is an MSP providing the latest in managed services and cybersecurity. One Step Secure I/T specialists work in a variety of dynamic environments providing comprehensive services for network infrastructure development and management. You must be comfortable interacting with customers and our internal MSP team in a proactive, positive and appropriate manner, being both diplomatic and truthful. Travel associated with this position.

Responsibilities:

Deploy and manage a wide variety of standard IT services/tools including:

· AV/AS/AM

· Patch, Service Pack and Release Management

· Data Storage and Backup

· Security Management

· Office 365, Email and Hosted Exchange

· Web Hosting

· Remote Monitoring and Management Tools (RMM) on Customer Devices

· SIEM Management

Develop and maintain clients’ networks

· Hardware and Software system documentation and management

· Maintain Virtual Desktop Infrastructure (VDI) environments

· Update configuration records in ConnectWise

· Basic understanding of Line of Business (LOB) applications and associated vendors

· Desktop Optimization and Configuration

· Provide environment analysis with improvement recommendations and training

· Understand IT Best Practices and implement these in an enterprise business environment, keeping customer’s technology in alignment with business objectives.

 

Perform regular remote/onsite services

· Check server/network health

· Monitor tools/application health

· Check logs and maintain/test backups

· Perform restoration tests

· Provide technical support to end users

· Implement new technology

· Train end users on how to use various tools, as needed

Key Qualifications/Experience:

· Minimum 5 years of IT work experience with at least 2 years of dedicated networking and server experience.

· Bachelor’s Degree in the IT or related technical field or Associate’s Degree from a 2- year college or technical school.

· Office 365 and Exchange

· Windows 7/10/OS X

· Windows Server 2012+

· MCSA Server or CompTIA Network+ or Security +

· Other relevant Microsoft Certifications

· VPNs, VLANs (site to site and end-users)

· SonicWall

· Cisco Meraki

· ACMT a plus

· Trained in TruMethods Methodology a plus

 

 

Company Description
One Step Secure I/T is an MSP providing the latest in managed services and cybersecurity. One Step Secure I/T specialists work in a variety of dynamic environments providing comprehensive services for network infrastructure development and management.

One Step Secure IT

Why Work Here?
Very healthy work-life balance. If you love IT and want to work with great people.

One Step Secure I/T is an MSP providing the latest in managed services and cybersecurity. One Step Secure I/T specialists work in a variety of dynamic environments providing comprehensive services for network infrastructure development and management.

Address

22520 N. 18th Drive

Phoenix, AZ
USA

Industry

Technology

View all jobs at One Step Secure IT