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Deputy needed for software executive in our in office team

One Step GPS San Fernando ,CA
  • Posted: 17 days ago
  • $45,000 to $65,000 Yearly
  • Full-Time
  • Benefits: medical
Job Description

An amazing software company in Los Angeles, California is looking to fill three positions to help accelerate growth. The positions are ALL IN OFFICE positions. Our office is in San Fernando, CA - where the 118 and the 5 freeways meet. We have a large enough office to allow for social distancing according to current guidelines.

The largest part of our tightly-knit 20 man team is the software developers, followed by sales and customer support. We're looking to add to sales, support and get a deputy for one of the executives.

Our highly successful 4 year old software business was spun off from a highly successful automotive business that's been around for over 30 years. With thousands of overjoyed customers, we're looking for the right team members to join us in our push to the next levels.

We're a small team, and we're not going to be adding anyone who is barely able to keep up with what their position will entail today. Our goal is 20X growth over the next five years, after 2X growth last year, and 4X growth the year before. We're looking for energetic, intelligent, articulate, computer-savvy movers and shakers to join our team at the ground level. We can't promise you'll be promoted as we grow, but we can promise you will gain invaluable experience as we grow and you will learn a lot.

We're not big on titles, we're violently allergic to bureaucracy. We believe in doing the right thing, and that treating a customer right will pay off in the long term. We believe that word of mouth is created by exceeding expectations, and that no customer should ever need to wait for a call back or an email to resolve a concern. We believe politics and religion should not be discussed in the workplace. We believe anything is possible, it's just a matter of figuring out how. We believe anyone can learn to do anything. We believe in 100% responsibility - no "excuses". We believe in keeping a boring and dependable work schedule - hopefully there's SOMETHING you care about more than work, and you should be able to spend time on that consistently. We believe communication is the energy that keeps this machine running, and we should only add individuals who are fantastic communicators.

All applicants will need to pass a pre-employment Drug test and Background check.

 

POSITIONS AVAILABLE:

DEPUTY EXECUTIVE - Work under one of our executives, helping with the most random spattering of tasks ever. Help to manage a company we've hired to design custom electronics products for us, firming up the exact requirements for that electronics product. Dig through many spreadsheets to put together tax data, and inventory projections. Dig through other spreadsheets to compare subscriptions and revenue to find any inconsistencies. Help to put together requirements for software upgrades for some of our customers, so they can be turned over to our software developers. Dig deep into reported bugs, to figure out how to recreate them and turn them over to our developers to fix. Do testing of new electronics equipment, making sure it performs exactly as expected. Do a deep analysis of inbound leads when compared to salespeople, finding the average time from lead to sale, the effectiveness of each salesperson, which salespeople are most likely to close higher dollar leads, and any other patterns, in order to propose the best changes moving forward. Post and manage our next round of hiring. Research trademarks, patents, research competitor products. Do sales tax and state business tax filings. Research efficiency, and propose new approaches to improve customer service without increasing the amount of employees required. You need to have a very organized mind, and be able to document - not only the end result of a research project, but every step and assumption you made along the way to arrive at that result. Driver License is a must for this position, because some of the electronics testing will include driving. Familiarity with Excel - i.e. vlookup and PivotTable - is a huge plus. If you'd like to apply for this position and aren't yet familiar with vlookup and PivotTable, I'd suggest watching a YouTube video to learn ahead of time. We are NOT looking for someone who already has experience in all of these things - that would be almost impossible. We ARE looking for someone who can learn anything thrown at them, and doesn't believe that anything is beyond their ability to learn.

TIER TWO SUPPORT - Train under our existing Director of Support and Enterprise Support Manager, learning to support our customers with their most complex requests. We currently use Slack, Chrome, Excel, Outlook, as well as a lot of custom software we've built for our own use, and other software we purchase for resale.

ASSISTANT SALES / SUPPORT - Train under our #1 salesperson, and learn to take all the smaller sales off his plate as well as customer support for his VIP customers. Our software product helps thousands of companies increase profits, improve safety and customer service. We offer the lowest prices in our niche, and with no contracts. Sales tends to be less a matter of "convincing", and more a matter of working out exactly what they need out of our software, and then showing them how our software will provide exactly that. As a result, a lot of your training will be on customer support, and the ins and outs of our software product.

Company Description
OneStepGPS.com was created to offer an affordable, high-quality alternative to high-cost GPS fleet tracking companies who were primarily locking customers into long-term contracts.

Our solutions compete directly with other market leaders, but at a fraction of the cost and we are rapidly taking over market share.

One Step GPS

Why Work Here?

Awesome company, quickly expanding with room for growth!

OneStepGPS.com was created to offer an affordable, high-quality alternative to high-cost GPS fleet tracking companies who were primarily locking customers into long-term contracts. Our solutions compete directly with other market leaders, but at a fraction of the cost and we are rapidly taking over market share.

Address

675 Glenoaks Blvd San Fernando CA 91340
San Fernando, CA
91340 USA

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