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Customer Service Representative in Rodeo CA / PT and FT Positions Available / Join Our Growing Team

On-Site Health & Safety Rodeo ,CA
  • Posted: 15 days ago
  • $15 Hourly
  • Full-Time
Job Description
EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. OSHS Health & Safety operates in facilities across a broad spectrum of industries, including industrial, distribution, manufacturing, construction, entertainment, hospitality, agriculture, renewable energy, and electronics businesses, and operates in both urban and rural settings.  Now spanning into twelve states and counting, we're looking to expand our team with the addition of two (hiring both part-time and full-time) talented Customer Service Representatives. If you want to be a part of our dynamic, rapidly-growing company and work with our finance team in the Rodeo office...APPLY TODAY!HEAR FROM ON-SITE EMPLOYEES ABOUT THEIR JOURNEY: TESTIMONIALS   Ideal Candidate Must Be:
  • Outgoing and personable
  • Able to follow verbal and written instructions
  • Organized and detail-oriented
  • Comfortable and experienced with business phone systems
  • Focused on providing exceptional customer service
  • Proficient in both verbal and written communication skills
  • Able to write in acceptable business format
Duties & Responsibilities:
  • Inform inbound callers about various services the company offers
  • Upselling additional services to both new and existing clients 
  • Maintain customer files in data base
  • Set up new customers in data base
  • Communicate effectively with customers and co-workers
  • Answer a high volume of service questions
  • Answer high volume of calls
  • Ensure calls for account set up are processed within the framework of defined protocols, policies, and procedures
  • Writing and maintaining up-to-date company protocols
  • Answer pricing questions and write quotes
  • Aid in various sales campaigns; including mailers, phone calls, etc.
  • Address and resolve customer concerns
  • Assist account representatives when needed
Position Requirements:
  • Excellent customer service and communication skills.
  • Ability to work independently and effectively in a dynamic and fast-paced environment
  • Effectively manage and prioritize various projects with minimal supervision.
Education Requirements:
  • Minimum 1 year higher education
  • Computer Literate 
    • Proficiency with Excel, Word, and Outlook
  • Customer Service Experience 
Compensation Package:
  • $15/hour (Full-Time & Part-Time Positions Available)*
  • Medical Benefits & 401K matching (Full-Time)
  • Profit Sharing (Full-Time) 
  • Vacation (Full-Time)
*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

On-Site Health & Safety

Address

Rodeo, CA
94572 USA

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