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Customer Service Representative (SAP Experience)

On-Board Companies Wilmington ,DE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
On Board Services Hiring Customer Service Representatives

(Must have SAP & Supply Chain/ Logistics Experience)

On-Board Services, a Family-Owned U.S.. Based Professional Staffing and Search Firm, is assisting one of the largest chemical companies with a search for an Customer Service Representatives.

To Apply for consideration please apply through this job board immediately!

If you meet the requirements above then I will likely contact you to assist you in becoming a candidate. Please review the job details below.

Hiring Contract Customer Service Representative 
Duration: 12 Month Assignment
Client Location: Fortune 500 Company in Wilmington, DE 19805
Work Schedule: 8 AM to 5 PM Monday to Friday
Benefits: ACA Compliant Medical Insurance Position


Purpose of positions
Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.

Qualifications:
  • Candidate must complete MS Office test when applying
  • Capable to work both under close supervision and independently
  • Knowledge of SAP, Excel, Outlook email, MS Sharepoint
  • Previous experience in customer service
  • Previous experience in logistics (air express, airfreight or sea freight)
  • 2+ years post high school education or equivalent years’ experience
  • Experience with warehouse interaction and resolution involving Customer Service, Logistics and Manufacturing.
  • Ability to work well under pressure
  • Proficient in automated systems (Microsoft Office, Excel, etc)
  • Self-motivated, team player
Responsibilities:
  • Handling customers requests received by phone or e-mail (this is a computer based role)  
  • Processing customer quotation and order requests
  • Stock identification
  • Building and maintaining customer relationships
  • Administrative tasks including filing, report running
  • Translating of business and finance documents
  • Business-like in appearance and manners
  • Customer focused at all times
  • Responsive to both external customers and colleagues
  • Accuracy with data handling
  • Capable to work under pressure and deliver results
  • Reliable team player
  • Confident PC user
  • Capable to work both under close supervision and independently
  • Knowledge of SAP, Excel, Outlook email, MS Sharepoint
  • Previous experience in customer service
  • Previous experience in logistics (air express, airfreight or sea freight)

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, New Jersey along with Regional Offices in New Castle, Delaware, and Raleigh, North Carolina.

Disclaimer
On-Board Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


Company Description
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

One of the unique aspects of On-Board is our ability to customize solutions with each of the complimentary business verticals to satisfy our partners goals including Total Solutions.

On-Board Companies

Why Work Here?

On-Board is a Family Owned and Operated Company with Tons of Opportunity for Growth!

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. ​ One of the unique aspects of On-Board is our ability to customize solutions with each of the complimentary business verticals to satisfy our partners goals including Total Solutions.

Address

Wilmington, DE
USA

Website