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Omadi Network Dispatcher and Auditor

Omadi Lehi, UT

  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time

Job Overview:

Come be an integral part of a high-energy, venture-backed tech startup! We are currently onboarding partners in the towing industry (people that want to request towing and roadside service work) across the United States. This role will be responsible for receiving calls and email requests to transport vehicles and dispatching these calls to the most appropriate provider. In addition, they will be responsible for auditing the calls for accuracy in our system and tracking the calls until completion. The ideal candidate will have excellent communication skills and be able to stay calm in high-stress situations.

Responsibilities and Duties:

● Take calls from partners requesting towing and roadside work.

● Dispatch calls to Omadi towing service providers.

● Follow up with providers and partners to make sure service level standards are met.

● Audit calls for accuracy of information in Omadi CRM.

Successful Candidates Must Have:

● 1 + years of customer service experience

● Superb communication and problem-solving skills

● Willing to learn new things and have job processes change periodically

● Driven to improve current processes and achieve service level standards

● Organized, able to multitask, and detail oriented

● Ability to focus for long periods of time

● Bonus: Experience dispatching, or experience in the towing or roadside service industry.

Benefits of Working for Omadi:

● Full Health Benefits - Medical/Dental/Vision

● 401(K) with a company match and no vesting period

● Catered Friday lunch

● Kitchen with snacks

● Subsidized gym memberships

● Private gym in the building

● Casual dress code

● Company Events (4+ times a year)

Omadi

Why Work Here?

Awesome Culture, Emerging Business, Great Growth Opportunities

We are on a mission to connect the entire towing ecosystem and improve the millions of lives affected by the towing industry every day. Our teams are constantly innovating, solving problems, getting to know our users, and working together to empower our clients to keep our people and roads safe. We utilize the latest technologies and are dedicated to creating a safe, lean, and innovative product development culture where learning from our users is paramount. We value work-life balance and understand that keeping our employee's happy leads to innovation and success. We give full insurance, 401(k) match, flexible PTO, free lunch every Friday, stocked snacks, and many other benefits to people who can help us take Omadi to the next level. You will be part of a small, passionate, and user-focused team.

Address

3451 Triumph Blvd, Suite 650, Lehi, UT 84043
Lehi, UT
USA

Website

Posted: over a month ago