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Assistant Director for Communications

Old Dominion University Norfolk, VA
  • Posted: September 25, 2019
  • Full-Time

Posting Details
Job Title
Assistant Director for Communications
Position Number
Norfolk, VA
Job Summary
This position will serve as the mid-level professional responsible for coordinating and directing all functions related to the day-to-day customer service and external communication operations of the department. As an integral member of the Housing and Residence Life (HRL) management team, this position supports and assists with the coordination of all student, parent, University, and community information functions. This position hires, supervises, and trains the front desk staff for the central housing office, coordinates and/or writes all publications, newsletters, and e-mail communications of the department, and works with a wide variety of campus offices to provide accurate and timely information for resident students, their parents, and the University community. This position is also responsible for monitoring, updating, and managing the department's website information and presence. This position serves as a primary customer service expert and trainer for the department planning and assisting in department training operations.
Type of Recruitment
General Public
Minimum Qualifications
Master's degree in marketing, communications, event management or related field or a bachelor's degree and related experience equivalent to a master's degree in in areas of study previously indicated may be substituted. Extensive experience with Microsoft packages and graphic design/publication software packages. Some experience in developing and managing effective marketing and public relations plans. Some experience writing and editing professional newsletters and promotional materials. Some experience at writing research press releases, as well as feature articles and news stories. Some experience in event planning. Some experience working in a collaborative and continuous improvement environment exercising a client-centered philosophy. Prior professional and/or student staff supervision experience. Graduate assistant experience may be considered as professional experience. Considerable knowledge of marketing, public relations and communications principles/practices and strategies. Considerable skill in editing, grammar and writing persuasively. Working knowledge of data collection, evaluation and reporting of program/plan effectiveness. Some knowledge of social media avenues and technologies for current emerging trends in marketing and advertising. Strong project management skills and the ability to work on multiple large projects at once. Excellent public speaking and oral communication skills. Ability to manage multiple projects with strong analytical abilities. Excellent writing and communication skills, and the ability to work with a diverse group of students, staff, university administrators and external constituents including parents. Demonstrated ability to synthesize details about complicated programs or projects into easily understood stories. Demonstrated ability to assist in the composition layout and design of various publications. Demonstrated ability to manage and supervise student workers/employees.
Preferred Qualifications
Prior work experience in housing/residential life or higher education setting. Communications or publications experience, and event management. Some experience in developing and managing effective marketing and public relations plans/programs within higher education.
Conditions of Employment
Given the nature of the positions in Student Engagement and Enrollment Services (SEES) that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing. There may be occasions where the employee will be asked to work during university closings as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).
Job Open Date
Open Until Filled
Application Review Date
Job Close Date
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check
The final candidate is required to complete a criminal history check.
Department Information
Housing and Residence Life provides an inclusive residential experience in a safe, well-maintained community that supports academic excellence, fosters personal development, and promotes student success.
Equity Statement
Old Dominion University does not discriminate in admissions, treatment, employment or access to its programs or activities on the basis of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in the City of Norfolk in the metropolitan Hampton Roads region of coastal Virginia, is a state-assisted, Carnegie doctoral/research-extensive institution that serves its students and enriches the Commonwealth of Virginia, the nation, and the world through rigorous academic programs, strategic partnerships, and active civic engagement. Its 24,000 students, including over 6,000 graduate students, form a diverse and multicultural community in six academic colleges. Through a collaborative and innovative approach to education and research, the University focuses on student learning and addresses critical needs in the professions. ODU's programs are offered on the main campus, at higher education centers in the region, and at numerous distance learning sites.

Applicant Documents
Required Documents
+ Resume
+ Cover Letter/Letter of Application
+ Contact Information for Professional References
Optional Documents
+ Other Document
Supplemental Questions
Required fields are indicated with an asterisk (*).

Old Dominion University


Norfolk, VA
23509 USA

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