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Patient Service Representative

Ohm Systems, Inc. Oklahoma City, OK
  • Expired: over a month ago. Applications are no longer accepted.

Position: Customer Service representative (Patient)

Location: Oklahoma City, OK
Duration: 6 Months

Job Description:

· To aid in all Customer Service functions of order entry while abiding by the procedures set forth by management.

Job Responsibilities:

· Attends work on a regular and predictable basis

· Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel

· Actively participates in the training of all Customer Service personnel including new hires

· Monitors the flow of orders to and from the Customer Service Department

· Deletes, corrects or re-enters patient orders as deemed necessary

· Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel

· Perform other duties as assigned

Qualifications:

· Ability to read and analyze documents such as patient orders

· Comprehend pharmacy prescription terminology

· Ability to effectively communicate with co-workers and patients alike

· Ability to help with the training of employees

· Ability to calculate figures and amounts in reference to frequency and doses dispensed

· Ability to apply common sense understanding to carry out oral and written instructions

Ability to fairly reprimand and verbally discipline employees in according to approved procedures

Ohm Systems, Inc.

Ohm was incorporated in 1998 in the Commonwealth of Pennsylvania. We provide information technology consulting services to all levels of government and commercial clients. We have built our success by developing a deep understanding of each client's technical and managerial requirements through a focused and rigorous analysis methodology. This approach enables us to deliver solutions that accurately target and consistently achieve your goals in measurable ways. We tailor our project management approach to meet the quality, delivery and cost priorities you define. This ensures that we deliver in a way that establishes and maintains congruence with your organization objectives.

Address

Oklahoma City, OK
73102 USA

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