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Help Desk Tier One

Ohm Systems, Inc. Jeffersonville ,IN
  • Expired: 23 days ago. Applications are no longer accepted.
Job Description

 Title :Help Desk Tier1
Location :Jeffersonville, Indiana
Duration :12 Months
Work Authorization :Citizen,US Citizen,US Citizenship

 

Position: Tier1

2nd shift is priority: 03:30 PM to 12:00 AM (Midnight) - 2 Openings

Job Responsibilities:

  • Image and deploy workstation.
  • Coordinate, Manage and Resolve Remedy tickets.
  • Respond to PC/Laptop OS and hardware issues.
  • Resolve peripheral hardware issues.
  • Repair Tier II/Tier III laptops issue
  • Diagnose software issues and Coordinate with the appropriate software providers to Resolve if needed.
  • Unlock Windows accounts.
  • Use the McAfee console to Resolve disk encryption lockouts.
  • Hardware Support: VTC, VoIP, SIP phones, Voice Mail, Fax, Call Manage
  • Acct Adm AD, ATAC, Icade.

Certification:

  • Must have valid A+, Dell, HP Certificate.
Company Description
Ohm was incorporated in 1998 in the Commonwealth of Pennsylvania. We provide information technology consulting services to all levels of government and commercial clients. We have built our success by developing a deep understanding of each client's technical and managerial requirements through a focused and rigorous analysis methodology. This approach enables us to deliver solutions that accurately target and consistently achieve your goals in measurable ways. We tailor our project management approach to meet the quality, delivery and cost priorities you define. This ensures that we deliver in a way that establishes and maintains congruence with your organization objectives.

Ohm Systems, Inc.

Ohm was incorporated in 1998 in the Commonwealth of Pennsylvania. We provide information technology consulting services to all levels of government and commercial clients. We have built our success by developing a deep understanding of each client's technical and managerial requirements through a focused and rigorous analysis methodology. This approach enables us to deliver solutions that accurately target and consistently achieve your goals in measurable ways. We tailor our project management approach to meet the quality, delivery and cost priorities you define. This ensures that we deliver in a way that establishes and maintains congruence with your organization objectives.

Address

Jeffersonville, IN
USA

Website