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Bilingual Call Center Representative

OfficeTeam Memphis, TN
  • Expired: over a month ago. Applications are no longer accepted.
OfficeTeam is currently searching for energetic BILINGUAL (English and Spanish) Call Center Representatives for many ongoing opportunities and positions in the Memphis area. Do you wish to utilize your unique talents and awesome personality to fuel growing companies? You're in the right direction! These roles will be situated in open, fun work environments with fantastic room for growth and advancement. Major responsibilities:- Execute superior customer service in a timely and efficient fashion- Meet Quality Assurance Requirements and other key performance metrics- Answer and direct a high volume of inbound/outbound calls from both English and Spanish-speaking customers- Perform conflict resolution and successfully resolve customer concerns- Facilitate business development and client referral goals by actively cross-selling and referring customers- Exude empathy, problem-solving, and professionalism over the phone to customers



Memphis, TN