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Success Coordinator

OfferPad, LLC
Chandler, AZ
  • Posted: June 03, 2022
  • Full-Time

Position Summary

The Success Coordinator will be responsible for supporting a team of Success Managers with day-to-day administrative and operational activities. This role will be the first line of support for inquiries regarding the Offerpad Closing Process, via phone or email. The Success Coordinator will support various projects and programs for the team(s) and manage mostly customer-facing tasks.

Essential Functions

  • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates.
  • Answer any general inquiries the customer may have regarding the Offerpad Closing process; assist with contract changes.
  • Schedule Secondary Inspections with Clients and Appropriate parties.
  • Manage electronically signed addenda; prep, send, receive, and deliver to title company.
  • Create and manage manual tracking systems and reports via Excel, Power BI, etc.
  • Establish cross-functional partnerships with other department and vendors.

OfferPad, LLC

Address

Chandler, AZ
85286 USA

Industry

Education

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