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Senior Director, MIS/IT

Ocean Media, LLC Huntington Beach, CA
  • Posted: 24 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental


The Senior Director of IT provides the vision and leadership for designing, developing, and implementing IT initiatives that create customer and/or business value. Responsibilities include influencing and directing the Company’s IT infrastructure and applications evolution to ensure key business strategies and processes are driven by systems that enable change, growth and flexibility. The Senior Director must ensure the IT infrastructure is reliable, secure, cost efficient, and strategically sound, reflecting business needs and best practices in creating value for the company and our customers. Relevant technologies falling under the purview of the Director of IT include but are not limited to computers/servers, network, telecommunication, security, and data systems.



· Develop and implement IT initiatives that enable the Company to compete more vigorously and more profitably in a constantly changing and demanding marketplace

· Translate the company vision into IT systems and procedures, articulating this critical link to the company stakeholders including the Executive Team, IT staff, and employees

· Manage, motivate, and develop team members within the IT department. Ensure the departmental structure is appropriate for supporting the organization’s current and future business needs

· Identify necessary skills required to support the organization’s current and future technical needs and recruit appropriate talent

· Provide critical leadership across the development and analytics teams, driving cross-functional collaboration through the IT team

· Actively participate with agency teams to ensure systems meet business needs and to anticipate emerging needs


· Lead and coordinate development of our infrastructure to ensure key business strategies and processes are supported by systems that enable growth and flexibility.

· Project future needs based on growth trajectories and develop optimal growth plan that maximizes functionality and agency resources

· Translate business needs into system solutions making maximum use of available tools while ensuring longer term supportability of the architecture

· Develop plans and budgets related to work needs and operating units’ approved projects

· Oversee analysis and evaluation of staffing requirements to fulfill business requirements. Includes directing the evaluation of make vs. buy decisions as they relate to outsourcing vs. in-house provisioning and identifying and developing strategic partnerships with key IT suppliers, licenses and contracts, vendors and consultant organizations

· Develop and execute processes for system upgrades, maintenance, and recovery that minimize disruptions to normal business functions

· Recognize and fulfill the needs associated with configuration and asset management- planning, procurement, licensing, tracking/reporting, and maintenance


· Oversees the procurement, design, installation, and maintenance of all computing resources, and the supplies necessary to keep systems operable and fully functional

· Develops plans to operate through catastrophic events and develops disaster recovery strategies

· Ensures we readily detect and address issues to continue to improve availability, latency, and performance of our systems

· Ensure that appropriate system design and operational best practices are in place to ensure data protection and recoverability as well as system availability

· Develop IT policies and procedures to ensure operational consistency

· Establish and measure IT performance relative to cost, value creation and customer satisfaction in the key areas of operating systems, telecommunications, network management and desktop support

· Lead and coordinate selection, installation, operation, support, and maintenance of information technology infrastructure (i.e. operating systems, networks, telecommunications, hardware, and peripherals)

· Optimize return on our IT investment by acquiring cost-justified IT components, as measured by performance, support availability, price, upgradeability, and future industry trends

· Protect the company and its operations against IT risks, including unauthorized access to information, data breaches, loss of processing capability, and poor service levels

· Oversee acquisition, deployment, and support of office support systems

· Ensure the IT infrastructure continuously improves and provides a competitive advantage by identifying needs and, developing and providing appropriate training and support for all users

· Defines and leads the infrastructure components’ monitoring strategy, scope, severity, alerts, and remediations process and framework. Ensures proper implementation and regular operational activities (Incident and Problem mgmt..) with the help of system analyst and application team

· Continuously maintains Configuration and Assets Management as per the scope and objectives

· Follows all company health and safety procedures

· Performs other related duties as required or assigned


· Supervises the IT Department

· Trains and manages

· Has the ability to make recommendations and execute tangible employment actions for employees in the IT Department



Bachelor’s degree (B.A. or B.S.) required; Advanced degree in information/technology, computer science, and/or business preferred.


10+ years of IT Management experience in a progressive web development environment for an organization comprising greater than 500 employees. 15+ years of total IT experience including computer operations management, multiple roles in systems implementation, supervision of technical personnel, architecture, security/compliance, business-wide strategic planning and budgetary responsibility. Verifiable track record of effective leadership which includes strong strategic thinking and successful execution with technical and intellectual resources.


· Strong understanding of IT Infrastructure technologies including networks (LAN, WAN and border technologies), telecommunications, Windows and Unix server platforms, exchange mail and active directory, corporate network running Cisco switches and ASAs

· Experience with multiple software development methodologies including Waterfall and Agile

· Understanding of and experience with the full Software Development Life Cycle

· Knowledge of source control management and automated testing concepts

· Experience in a PowerShell scripting, SQL / .NET environment

· Proven ability to balance business demands and fulfillment in terms of standardization, reducing risk, and increasing flexibility

· Must be able to demonstrate confidence in leadership, people management as well as be comfortable liaising product and technical needs for best architecture

· Experience in interacting with business owners and understanding internal customer needs

· Experience supporting an Office 365 environment

· Excellent organizational and time management skills with a focus on delivery, responsiveness, ownership, and accountability

· Excellent verbal and written communication skills, and an ability to communicate effectively with individuals of varying technical ability; executive demeanor

· A strategic planner and problem solver with strong technical skills, analytical ability and, good judgment

· Demonstrated ability to develop and execute a strategic people plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied

· A strong sense of personal accountability and excited by the challenge of working in a fast-paced, innovative, and growing environment

Ocean Media, LLC

Ocean Media is a leading independent media planning, media buying, and social media agency in the country. The agency was founded in 1996 on the tenet that a client's return on investment (ROI) should be at the absolute forefront of its advertising efforts. Through the years, the team at Ocean Media has been able to deliver extremely effective results to our clients through innovative, measured and focused advertising strategies. Clients include Priceline, Angie's List,,,,,,,, Lending Tree and


Huntington Beach, CA


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