Skip to Main Content
← Back to Jobs

IT Application Support Analyst

OakTree IT Anchorage, AK
  • Expired: 20 days ago. Applications are no longer accepted.

This role is primarily an Application Support role which includes working with end-users and being responsive to user requests for assistance. Occasional Business Analysis skills for project/enhancement work will also be a portion of this role. Good troubleshooting, communication and organization skills are required to be successful in this role. Occasional (once a quarter) trips to the North Slope (less than 1 week at a time) travel may be required for working with customers there.

Key Accountabilities
• Provides and updates documentation of network and operating procedures and guidelines.
• Performs security assessments and provide recommendations for existing configurations.
• Ensures a secure and robust environment for the administration system.
• Performs maintenance on servers and desktops.
• Performs patch/security updates to physical and virtual servers.
• Ensures proper security protocols and guidelines are followed.
• Protects the network from vulnerabilities.
• Monitors and performs replication, backups and recovery.
• Monitors, improves and maintains the disaster-recovery environments.
• Uses project management tools and techniques to implement new initiatives.
• Reports project status.
• Works with end users or lower-level staff to achieve common goals.
• Performs cost/benefit analysis of proposed IT projects.
• Provides system analysis/troubleshooting by reviewing logs and working with application teams on production issues.
• Leads projects for infrastructure and systems upgrades/implementations.
• Performs other duties as assigned.

Required and Preferred Skills and Experience
• Intermediate level, typically 3-5 years of experience.
• Moving towards full competency.
• Requires a broader, general understanding of discipline.
• Identifies problems and develops potential solutions.
• Makes decisions within well defined parameters.

OakTree IT

Why Work Here?

Amazing company with great benefits and awesome opportunity to grow!

Excellent Staffing Agency that find top talent and connects them with amazing companies.


Anchorage, AK