Medical Assistant

Company: Oak Street Health 

Title: Clinical Testing Medical Assistant

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. The Oak Street Health Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Clinic Testing Medical Assistants are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health patients and care team members. Clinic Testing Medical Assistants will work closely and collaboratively with their teammates as the owner of in-clinic patient testing. They will be expected to assist providers in assessing member’s health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

• Supports efficient patient flow by conducting in-clinic testing under the direction of providers at the beginning and/or end of each patient visit

• Takes ownership for patient testing gaps and daily clinical testing needs by leveraging standing orders, and working under the direction of providers

• Delivers accurate tests and documents results in our EMR; tests include but are not limited to: ABI, spirometry, EKGs, RetinaVue

• Serves as a thoughtful partner to the central Population Health and Clinical Quality teams by actively participating in pilots and new initiatives

• Ensures effective maintenance of all equipment, including routine quality control checks

• Prioritizes safe care delivery, and ensures a safe environment of care by following infection control measures

• Participates in care team meetings to discuss patient care and clinic operations

• Other duties, as assigned

What are we looking for?

• CPR Certification required

• Medical Assistant certification or registration required

• 3-5 years in a Medical Assistant role preferred

• 2 or more years of experience working with geriatric patients

• Phlebotomy Technician Certification preferred

• At least 2 years of experience working in an EMR 

• Strong communication skills and customer service orientation

• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.